<Dialog team="21" file="">
		<Participants/>
		<Topics/>
		<Body>
			<Turn nickname="(#user0#)">
				<Utterance genid="1" time="10.31.31" ref="0">joins the room</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="2" time="10.31.36" ref="0">joins the room</Utterance>
			</Turn>
			<Turn nickname="(#user2#)">
				<Utterance genid="3" time="10.31.59" ref="NaN">joins the room</Utterance>
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			<Turn nickname="(#user3#)">
				<Utterance genid="4" time="10.33.11" ref="0">hi. i am chief director at ITG. we met today to discuss about how can we collaborate online</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="5" time="10.33.31" ref="0">from my experience, i think that using wikis is the best solution</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="6" time="10.33.58" ref="0">why do you say that?</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="7" time="10.34.30" ref="0">we have used wikis in my company for 2 years now and it was very efficient</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="8" time="10.34.38" ref="0">is anyone else joining?</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="9" time="10.34.58" ref="0">no. the blog_boss had a problem with the internet</Utterance>
			</Turn>
			<Turn nickname="(#user1#)">
				<Utterance genid="10" time="10.34.75" ref="0">joins the room</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="11" time="10.35.13" ref="7">efficient in what way?</Utterance>
			</Turn>
			<Turn nickname="(#user2#)">
				<Utterance genid="12" time="10.35.22" ref="0">Hello i am software head department at CFT and i think my online chat is the best resource for communication</Utterance>
			</Turn>
			<Turn nickname="(#user1#)">
				<Utterance genid="13" time="10.35.35" ref="0">Hi! Sorry folks, I had some problems with my internet connection andthis is why the application took longer to download.. Hope I didn'tmiss anything important!</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="14" time="10.35.51" ref="11">people located in different parts of the world, in different companies can work on the same document simultaneous</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="15" time="10.36.24" ref="14">plus, it is very easy to use</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="16" time="10.36.28" ref="12">my opinion is that forums are the most organised and provide te most clear solution to the topics raised</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="17" time="10.37.01" ref="16">in my opinion, it is very hard to track a certain discussion on a forum</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="18" time="10.37.30" ref="16">and also, a lot of people post in the wrong category and it creates confusion</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="19" time="10.37.31" ref="14">yeah, but before it reaches a final form it takes a while and it must be approved by all sides right?</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="20" time="10.38.06" ref="18">that's why we have moderators</Utterance>
			</Turn>
			<Turn nickname="(#user1#)">
				<Utterance genid="21" time="10.38.13" ref="18">Ithink that blog as a communication tool is very important if you wantyour ideas to be known by a large group of people. I don't think youcan write about your yout feelings or ideas about a certain subject ona wiki or a forum</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="22" time="10.38.17" ref="0">there are a wide range of open source software wikis that can we use and it is very easy to integrate</Utterance>
			</Turn>
			<Turn nickname="(#user2#)">
				<Utterance genid="23" time="10.38.36" ref="0">Yes but what if your problem is very urgent and u need a solution right away?</Utterance>
			</Turn>
			<Turn nickname="(#user1#)">
				<Utterance genid="24" time="10.38.40" ref="23">But what if you don't want to repeat to everyone the solution youhave...then you can post it in a blog and make it visible to everyone..</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="25" time="10.38.43" ref="0">the job of a moderator is to organise everything and make sure people use the appropriat language</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="26" time="10.38.59" ref="20">yes, but the amount of time spent in checking posts could be used doing more efficient things</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="27" time="10.39.50" ref="23">true. but to use chat you need both parties to be online at the same time</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="28" time="10.40.23" ref="27">itis hard to synchronize with other people, especially if they are indifferent paryts of the world and have different timezones</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="29" time="10.40.55" ref="23">andto be able to answer the problem...if he is online he might not have ananswer and you speak to one person instead of a whole range of users</Utterance>
			</Turn>
			<Turn nickname="(#user1#)">
				<Utterance genid="30" time="10.41.10" ref="28">I'mafraid I have to agree with wiki_boss. On the other hand chats are moreefficient when you need to have a dialog based communication</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="31" time="10.41.31" ref="0">with all sorts of experience</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="32" time="10.41.40" ref="29">and another thing, they have to use the same protocol or else they can't connect to one another</Utterance>
			</Turn>
			<Turn nickname="(#user2#)">
				<Utterance genid="33" time="10.41.40" ref="0">Itmight be hard to get two or much more peaple online at the same timebut when you need to take a decision right away based on differentopinions you need a chat room, like this, to make everybody agree onthe solution.</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="34" time="10.42.31" ref="33">you have a valid point, but what i don;t like at chat rooms is that usually you can;t save the conversation...</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="35" time="10.43.19" ref="0">when using wikis, you can publish an article and then everyone can contribute and teh article will be very good written</Utterance>
			</Turn>
			<Turn nickname="(#user1#)">
				<Utterance genid="36" time="10.43.20" ref="35">Yesbut sometimes you want others to know that the article was written onlyby you and not by a group of people. Maybe you want others toappreciate only your work and nothing more..</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="37" time="10.43.22" ref="0">that's right...whereas in forums you can always view the previous posts</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="38" time="10.43.51" ref="0">people can share their facts good or bad on the subject...in an orderly fashion :)</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="39" time="10.44.08" ref="0">look at wikiepedia.2 104 000 articles only in english!</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="40" time="10.44.43" ref="38">sometimes there are flame wars that are hard to stop...</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="41" time="10.45.13" ref="0">what exactly do you mean by that</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="42" time="10.45.38" ref="38">andif you want a certain piece of information you have to search inpostsfor where it is. using wikis, you can easily search for thearticle you want</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="43" time="10.46.37" ref="41">meaningflame wars? sometimes a person gets annoyed by what someone else saysand starts insulting and the the other fights back and it goes likethis for ages</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="44" time="10.46.52" ref="0">and yes...that might seem a lot...but right now it is not in all languages...formus are opened in all languages and subjects....</Utterance>
			</Turn>
			<Turn nickname="(#user2#)">
				<Utterance genid="45" time="10.47.01" ref="0">Yes it's true flaming is not a very nice thing to do.</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="46" time="10.47.10" ref="43">again the moderator should intervein at this point</Utterance>
			</Turn>
			<Turn nickname="(#user2#)">
				<Utterance genid="47" time="10.47.18" ref="0">But thats why private chat rooms were invented :D</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="48" time="10.47.35" ref="0">still wikis cannot cover all every day subjects....like forums do</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="49" time="10.48.14" ref="0">You cannot find how to take out a car stereo or who to call to help you take it out on a wiki site :)</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="50" time="10.48.22" ref="49">i see that we aren't getting anywhere. we should try to make a compromise otherwise our business deal will suffer</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="51" time="10.48.41" ref="0">maybe we can integrate all this technologies...</Utterance>
			</Turn>
			<Turn nickname="(#user2#)">
				<Utterance genid="52" time="10.48.59" ref="0">I think for online support we should use a chat room where any customer can get instant help</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="53" time="10.49.12" ref="0">i may suggest using chat rooms at department level</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="54" time="10.49.14" ref="0">i am just trying to make a point...as same as you and all the other people here\</Utterance>
			</Turn>
			<Turn nickname="(#user1#)">
				<Utterance genid="55" time="10.49.30" ref="54">I think that no one can make a point if we continue to argue on thistopic. It is clear that all our products play their role ... They coverdifferent areas of communication and the best thing we could do is totry to integrate them somehow, if that's possible of course ...</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="56" time="10.49.40" ref="53">ok</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="57" time="10.49.44" ref="0">go on</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="58" time="10.49.56" ref="54">true. i am just saying that we have different preferences for different techonlogies. but we can adapt</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="59" time="10.50.44" ref="53">and use wikis to edit articles and important documents so everyone in the company can see and contribute</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="60" time="10.51.05" ref="52">indeedonline support can be in the form of a chat room...still that involvesimmediate response whereas posts allow some time for the personsupporting to gather the necessary info to answer efficiently</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="61" time="10.52.05" ref="60">ithink we could best use forums by letting people post their problems ordifficulties they have in the office and other colleagues can help themwith advice</Utterance>
			</Turn>
			<Turn nickname="(#user2#)">
				<Utterance genid="62" time="10.52.47" ref="0">Or we can use all these means of communicatins and let the users decide which suites him better.</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="63" time="10.53.16" ref="62">i think it will be chaos this way. what didn;t you like at my suggestions?</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="64" time="10.54.11" ref="59">wikisare more technical so they should contain objective facts, forums cancontain day-to-day questions and answeres and chats can be used topersonally ellaborate any of the two above</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="65" time="10.54.14" ref="0">do you agree?</Utterance>
			</Turn>
			<Turn nickname="(#user2#)">
				<Utterance genid="66" time="10.54.26" ref="62">yes</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="67" time="10.54.43" ref="0">see...there is an answer after all</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="68" time="10.54.53" ref="0">wiki?\</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="69" time="10.54.53" ref="65">yes, i agree with what you said. i was trying to organize a bit :)</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="70" time="10.55.10" ref="0">great...so we can all work together then</Utterance>
			</Turn>
			<Turn nickname="(#user1#)">
				<Utterance genid="71" time="10.55.25" ref="0">I agree with you too...</Utterance>
			</Turn>
			<Turn nickname="(#user2#)">
				<Utterance genid="72" time="10.55.37" ref="0">My peaople will contact your peaple and we will set a second meeting</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="73" time="10.55.40" ref="70">yes. i like what we decided. it suites all tastes</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="74" time="10.55.57" ref="72">we'll meet on a chat room :)</Utterance>
			</Turn>
			<Turn nickname="(#user3#)">
				<Utterance genid="75" time="10.56.07" ref="0">have a nice evening gentlemen</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="76" time="10.56.07" ref="0">nice doing business with you gentlemen</Utterance>
			</Turn>
			<Turn nickname="(#user0#)">
				<Utterance genid="77" time="10.56.12" ref="0">talk to you soon</Utterance>
			</Turn>
			<Turn nickname="(#user2#)">
				<Utterance genid="78" time="10.56.12" ref="0">looking forward to our next discussion online</Utterance>
			</Turn>
		</Body>
	</Dialog>
