     <Dialog team="60" file="">
        <Body>
            <Topics/>
            <Turn nickname="(#user1#)" genid="5">
                <Utterance genid="6" ref="-1" time="10:40:50" date="15/12/2007" oldid="5" color="">Hi guys</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="7">
                <Utterance genid="8" ref="-1" time="10:41:04" date="15/12/2007" oldid="6" color="">hello everybody</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="9">
                <Utterance genid="10" ref="-1" time="10:41:06" date="15/12/2007" oldid="7" color="">hello</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="11">
                <Utterance genid="12" ref="-1" time="10:41:20" date="15/12/2007" oldid="8" color="">hi y'all</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="13">
                <Utterance genid="14" ref="-1" time="10:41:58" date="15/12/2007" oldid="9" color="">ok guys....let's get this show on the road</Utterance>
                <Utterance genid="15" ref="-1" time="10:41:59" date="15/12/2007" oldid="10" color=""/>
                <Utterance genid="16" ref="-1" time="10:42:39" date="15/12/2007" oldid="11" color="">everybody will get his or her chance to present their product</Utterance>
                <Utterance genid="17" ref="-1" time="10:43:07" date="15/12/2007" oldid="12" color="">fell free to comment or criticise and of course ask questions</Utterance>
                <Utterance genid="18" ref="-1" time="10:43:13" date="15/12/2007" oldid="13" color="">so...shall we begin?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="19">
                <Utterance genid="20" ref="-1" time="10:43:47" date="15/12/2007" oldid="14" color="">ok...who's breaking the ice?</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="21">
                <Utterance genid="22" ref="-1" time="10:44:04" date="15/12/2007" oldid="15" color="">well....I would say ladies first so....</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="23">
                <Utterance genid="24" ref="-1" time="10:44:50" date="15/12/2007" oldid="16" color="">Ok, I'll start</Utterance>
                <Utterance genid="25" ref="-1" time="10:45:32" date="15/12/2007" oldid="17" color="">So my company sells wiki software</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="26">
                <Utterance genid="27" ref="-1" time="10:45:32" date="15/12/2007" oldid="18" color="">so...(#user1#)...what's your bussines about?</Utterance>
                <Utterance genid="28" ref="-1" time="10:45:59" date="15/12/2007" oldid="19" color="">ok...first of all...what si wiki?</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="29">
                <Utterance genid="30" ref="-1" time="10:46:48" date="15/12/2007" oldid="20" color="">I guess you all now what wikis are, but you're eager to know what the avantages of using wikis with your business</Utterance>
                <Utterance genid="31" ref="-1" time="10:46:56" date="15/12/2007" oldid="21" color="">Ah :-)</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="32">
                <Utterance genid="33" ref="-1" time="10:47:12" date="15/12/2007" oldid="22" color="">well...let's start from scratch</Utterance>
                <Utterance genid="34" ref="-1" time="10:47:20" date="15/12/2007" oldid="23" color="">what can u tell us about your product</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="35">
                <Utterance genid="36" ref="-1" time="10:48:11" date="15/12/2007" oldid="24" color="">Well wiki software allows users to edit and create content online</Utterance>
                <Utterance genid="37" ref="-1" time="10:48:25" date="15/12/2007" oldid="25" color="">all users need is an internet connection and a browser</Utterance>
                <Utterance genid="38" ref="-1" time="10:49:02" date="15/12/2007" oldid="26" color="">they have a simple text syntax for creating crosslinks between pages</Utterance>
                <Utterance genid="39" ref="-1" time="10:49:39" date="15/12/2007" oldid="27" color="">this means wikis allow group communication</Utterance>
                <Utterance genid="40" ref="36" time="10:50:22" date="15/12/2007" oldid="28" color="">any user can edit and interact with a wikipage</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="41">
                <Utterance genid="42" ref="-1" time="10:51:15" date="15/12/2007" oldid="29" color="">how would you describe the average user experience in interacting with a wiki?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="43">
                <Utterance genid="44" ref="36" time="10:52:22" date="15/12/2007" oldid="30" color="">what exactly is the purpose of wiki?</Utterance>
                <Utterance genid="45" ref="-1" time="10:52:45" date="15/12/2007" oldid="31" color="">why do you think people use it?</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="46">
                <Utterance genid="47" ref="-1" time="10:53:23" date="15/12/2007" oldid="32" color="">first of all, wikis are very user friendly and users don't need any programming knowledge</Utterance>
                <Utterance genid="48" ref="-1" time="10:54:32" date="15/12/2007" oldid="33" color="">relevant info is much easier to find</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="49">
                <Utterance genid="50" ref="-1" time="10:54:53" date="15/12/2007" oldid="34" color="">so...it's like a knowledge database?</Utterance>
                <Utterance genid="51" ref="-1" time="10:55:08" date="15/12/2007" oldid="35" color="">where people can put and/or edit content?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="52">
                <Utterance genid="53" ref="-1" time="10:56:09" date="15/12/2007" oldid="36" color="">if everybody can write wiki definitions...so is it trustworthy?</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="54">
                <Utterance genid="55" ref="-1" time="10:56:31" date="15/12/2007" oldid="37" color="">sorry for that, I have problems with my internet connection</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="56">
                <Utterance genid="57" ref="-1" time="10:56:51" date="15/12/2007" oldid="38" color="">no problem....we are eagerly awaiting your answers :)</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="58">
                <Utterance genid="59" ref="-1" time="10:57:38" date="15/12/2007" oldid="39" color="">yes, (#user3#), that's the purpose of a wiki</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="60">
                <Utterance genid="61" ref="-1" time="10:58:36" date="15/12/2007" oldid="40" color="">how is the knowledge structured?</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="62">
                <Utterance genid="63" ref="-1" time="10:58:41" date="15/12/2007" oldid="41" color="">creating... online editable encyclopedias</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="64">
                <Utterance genid="65" ref="-1" time="10:59:05" date="15/12/2007" oldid="42" color="">oh..I understand</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="66">
                <Utterance genid="67" ref="-1" time="11:00:00" date="15/12/2007" oldid="43" color="">People use it mostly because it doesn't provide just chunks of information</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="68">
                <Utterance genid="69" ref="67" time="11:00:37" date="15/12/2007" oldid="44" color="">is there relational information also?</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="70">
                <Utterance genid="71" ref="-1" time="11:00:41" date="15/12/2007" oldid="45" color="">users can easily jump form one chapter to another</Utterance>
                <Utterance genid="72" ref="-1" time="11:01:19" date="15/12/2007" oldid="46" color="">unlike forums or chats, wikis allow obsolete information to be edited out</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="73">
                <Utterance genid="74" ref="53" time="11:02:08" date="15/12/2007" oldid="47" color="">ok...what about information security? as (#user0#) asked</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="75">
                <Utterance genid="76" ref="72" time="11:02:23" date="15/12/2007" oldid="48" color="">ok...but if it is permited to edit or add info and anybody can do it than is information contained trustworthy?</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="77">
                <Utterance genid="78" ref="-1" time="11:03:00" date="15/12/2007" oldid="49" color="">(back)</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="79">
                <Utterance genid="80" ref="76" time="11:03:49" date="15/12/2007" oldid="50" color="">probably not, since it's open to the general public... not trustworthy, but would be generally useful</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="81">
                <Utterance genid="82" ref="76" time="11:04:36" date="15/12/2007" oldid="51" color="">first of all wiki software is used mostly by large companies, so they're not opened to the public like wikipedia.org</Utterance>
                <Utterance genid="83" ref="80" time="11:05:58" date="15/12/2007" oldid="52" color="">as for open wikis, all the pages have a history that can be viewed by anyone</Utterance>
                <Utterance genid="84" ref="-1" time="11:06:35" date="15/12/2007" oldid="53" color="">so vandalism can be discovered quickly</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="85">
                <Utterance genid="86" ref="-1" time="11:06:59" date="15/12/2007" oldid="54" color="">so...are wiki's overseen by someone? a moderator of sorts?</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="87">
                <Utterance genid="88" ref="86" time="11:07:25" date="15/12/2007" oldid="55" color="">There are systems of credentials even in open wikis?</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="89">
                <Utterance genid="90" ref="-1" time="11:07:38" date="15/12/2007" oldid="56" color="">here's an interesting quote to answer your questions:</Utterance>
                <Utterance genid="91" ref="80" time="11:08:04" date="15/12/2007" oldid="57" color="">"Most people, when they first learn about the wiki concept, assume that a website that can be edited by anybody would soon be rendered useless by destructive input. It sounds like offering free spray cans next to a grey concrete wall. The only likely outcome would be ugly graffiti and simple tagging, and many artistic efforts would not be long lived. Still, it seems to work very well."</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="92">
                <Utterance genid="93" ref="91" time="11:09:13" date="15/12/2007" oldid="58" color="">well....yes....seems to...but just in case this happens? what does this product offer in the matter of content management?</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="94">
                <Utterance genid="95" ref="86" time="11:09:19" date="15/12/2007" oldid="59" color="">yes, the software *I'm* selling offers additional content control</Utterance>
                <Utterance genid="96" ref="86" time="11:10:20" date="15/12/2007" oldid="60" color="">pages can be monitored to ensure that it keeps its quality</Utterance>
                <Utterance genid="97" ref="93" time="11:12:38" date="15/12/2007" oldid="61" color="">wikis are very simmilar to content management servers: it's easy to revert to older content and articles can be edited online</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="98">
                <Utterance genid="99" ref="91" time="11:12:49" date="15/12/2007" oldid="62" color="">so...can wiki show the creative side of people...or it is strictly regarding definition of terms?</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="100">
                <Utterance genid="101" ref="-1" time="11:13:14" date="15/12/2007" oldid="63" color="">for creative people blogs were invented</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="102">
                <Utterance genid="103" ref="-1" time="11:13:23" date="15/12/2007" oldid="64" color="">:)</Utterance>
                <Utterance genid="104" ref="-1" time="11:13:41" date="15/12/2007" oldid="65" color="">well...that is my bussines</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="105">
                <Utterance genid="106" ref="-1" time="11:13:50" date="15/12/2007" oldid="66" color="">tell us more (#user0#)</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="107">
                <Utterance genid="108" ref="-1" time="11:14:16" date="15/12/2007" oldid="67" color="">ok (#user0#)....let's hear about your product :)</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="109">
                <Utterance genid="110" ref="104" time="11:14:42" date="15/12/2007" oldid="68" color="">which apparently improves creativity :)</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="111">
                <Utterance genid="112" ref="-1" time="11:14:45" date="15/12/2007" oldid="69" color="">There are a number of ways I could define "blogs" ...ranging from the broad to the highly technical.</Utterance>
                <Utterance genid="113" ref="-1" time="11:15:00" date="15/12/2007" oldid="70" color="">A weblog is a hierarchy of text, images, media objects and data, arranged chronologically, that can be viewed in an HTML browser</Utterance>
                <Utterance genid="114" ref="-1" time="11:15:35" date="15/12/2007" oldid="71" color="">It is like a frequent, chronological publication of personal thoughts and Web links....</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="115">
                <Utterance genid="116" ref="113" time="11:16:07" date="15/12/2007" oldid="72" color="">like a multimedia diary?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="117">
                <Utterance genid="118" ref="113" time="11:16:10" date="15/12/2007" oldid="73" color="">a weblog it is also called a blog</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="119">
                <Utterance genid="120" ref="-1" time="11:16:21" date="15/12/2007" oldid="74" color="">so....it's like a normal webpage, with information arranged in a certain order?</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="121">
                <Utterance genid="122" ref="114" time="11:17:06" date="15/12/2007" oldid="75" color="">like a column in a newspaper?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="123">
                <Utterance genid="124" ref="116" time="11:17:46" date="15/12/2007" oldid="76" color="">it is mosltly like multimedia diary</Utterance>
                <Utterance genid="125" ref="122" time="11:18:20" date="15/12/2007" oldid="77" color="">not really...because events are aranged in a cronological way</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="126">
                <Utterance genid="127" ref="-1" time="11:18:34" date="15/12/2007" oldid="78" color="">ok</Utterance>
                <Utterance genid="128" ref="114" time="11:18:53" date="15/12/2007" oldid="79" color="">now...who can write here?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="129">
                <Utterance genid="130" ref="-1" time="11:19:13" date="15/12/2007" oldid="80" color="">well...everybody can have a blog</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="131">
                <Utterance genid="132" ref="130" time="11:19:42" date="15/12/2007" oldid="81" color="">yes...but who can write in someone's blog?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="133">
                <Utterance genid="134" ref="-1" time="11:20:12" date="15/12/2007" oldid="82" color="">that's something more interesting ...</Utterance>
                <Utterance genid="135" ref="-1" time="11:20:42" date="15/12/2007" oldid="83" color="">evrebody can write oppinions...about somebody's blog</Utterance>
                <Utterance genid="136" ref="135" time="11:21:14" date="15/12/2007" oldid="84" color="">they are called "Comments"</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="137">
                <Utterance genid="138" ref="114" time="11:21:51" date="15/12/2007" oldid="85" color="">but the user contributions - comments as you call them -are less important than the blogger's article, right?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="139">
                <Utterance genid="140" ref="-1" time="11:21:54" date="15/12/2007" oldid="86" color="">It&#x92;s a true "democracy"</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="141">
                <Utterance genid="142" ref="-1" time="11:22:07" date="15/12/2007" oldid="87" color="">oooh....I understand now</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="143">
                <Utterance genid="144" ref="140" time="11:22:16" date="15/12/2007" oldid="88" color="">with one King, the blogger :)</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="145">
                <Utterance genid="146" ref="144" time="11:22:43" date="15/12/2007" oldid="89" color="">:))</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="147">
                <Utterance genid="148" ref="138" time="11:22:51" date="15/12/2007" oldid="90" color="">well I'd immagine the populous carries heavy opinion usually...</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="149">
                <Utterance genid="150" ref="144" time="11:22:56" date="15/12/2007" oldid="91" color="">or Queen</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="151">
                <Utterance genid="152" ref="-1" time="11:24:41" date="15/12/2007" oldid="92" color="">ok....now.....a blog seems to me to be a good way to comunicate oppinions about a certain subject</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="153">
                <Utterance genid="154" ref="-1" time="11:24:54" date="15/12/2007" oldid="93" color="">there are 3 types of blogs</Utterance>
                <Utterance genid="155" ref="-1" time="11:24:59" date="15/12/2007" oldid="94" color="">3 categories</Utterance>
                <Utterance genid="156" ref="-1" time="11:26:29" date="15/12/2007" oldid="95" color="">"One", "Few", "Many"</Utterance>
                <Utterance genid="157" ref="156" time="11:26:54" date="15/12/2007" oldid="96" color="">One...is like a diary</Utterance>
                <Utterance genid="158" ref="-1" time="11:27:21" date="15/12/2007" oldid="97" color="">"Few" is for socializing, chatting</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="159">
                <Utterance genid="160" ref="158" time="11:27:53" date="15/12/2007" oldid="98" color="">The "few" blog has more than one author?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="161">
                <Utterance genid="162" ref="-1" time="11:28:06" date="15/12/2007" oldid="99" color="">and "Many" is used is to reach as many people as possible with your ideas</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="163">
                <Utterance genid="164" ref="-1" time="11:28:48" date="15/12/2007" oldid="100" color="">all of them have only one author, right?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="165">
                <Utterance genid="166" ref="160" time="11:28:49" date="15/12/2007" oldid="101" color="">every blog has only one author</Utterance>
                <Utterance genid="167" ref="-1" time="11:28:55" date="15/12/2007" oldid="102" color="">the creator</Utterance>
                <Utterance genid="168" ref="-1" time="11:29:50" date="15/12/2007" oldid="103" color="">well...let me tell you about the advantages of blogs from an organizational perspective....</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="169">
                <Utterance genid="170" ref="166" time="11:30:19" date="15/12/2007" oldid="104" color="">so the info presented in a blog could easily be called subjective?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="171">
                <Utterance genid="172" ref="-1" time="11:30:42" date="15/12/2007" oldid="105" color="">the first is the fact that the consumer and citizen are potentially better informed and this can only be good for the long-term health of our societies and economies....</Utterance>
                <Utterance genid="173" ref="170" time="11:31:15" date="15/12/2007" oldid="106" color="">blogs have potential to help the organization develop stronger relationships and brand loyalty with its customers, as they interact with the &#x91;human face&#x92; of the organization through blogs</Utterance>
                <Utterance genid="174" ref="-1" time="11:31:52" date="15/12/2007" oldid="107" color="">blogs, in an intranet environment, can be an excellent way of sharing knowledge within the organization</Utterance>
            </Turn>
            <Turn nickname="(#user1#)" genid="175">
                <Utterance genid="176" ref="-1" time="11:32:17" date="15/12/2007" oldid="108" color="">by presenting malicious (subjective) info to naive customers?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="177">
                <Utterance genid="178" ref="-1" time="11:32:17" date="15/12/2007" oldid="109" color="">blogs can be a positive way of getting feedback, and keeping your finger on the pulse, as readers react to certain pieces, suggest story ideas, etc...</Utterance>
                <Utterance genid="179" ref="-1" time="11:33:13" date="15/12/2007" oldid="110" color="">and one of the other advanges is that blogs can build the profile of the writer, showcasing the organization as having talent and expertise</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="180">
                <Utterance genid="181" ref="-1" time="11:33:21" date="15/12/2007" oldid="111" color="">fascinating.</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="182">
                <Utterance genid="183" ref="-1" time="11:33:26" date="15/12/2007" oldid="112" color="">indeed</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="184">
                <Utterance genid="185" ref="183" time="11:33:51" date="15/12/2007" oldid="113" color="">I'm glad you fel this way...</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="186">
                <Utterance genid="187" ref="-1" time="11:34:06" date="15/12/2007" oldid="114" color="">well.....you present a good product</Utterance>
                <Utterance genid="188" ref="-1" time="11:34:06" date="15/12/2007" oldid="115" color=""/>
            </Turn>
            <Turn nickname="(#user1#)" genid="189">
                <Utterance genid="190" ref="178" time="11:34:18" date="15/12/2007" oldid="116" color="">how much does it cost? :D</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="191">
                <Utterance genid="192" ref="-1" time="11:34:24" date="15/12/2007" oldid="117" color="">however....I feel that it lacks a certain....organisation</Utterance>
                <Utterance genid="193" ref="-1" time="11:35:18" date="15/12/2007" oldid="118" color="">that is why I am here to present my companies product....a forum</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="194">
                <Utterance genid="195" ref="192" time="11:35:34" date="15/12/2007" oldid="119" color="">ok..let's herea about it</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="196">
                <Utterance genid="197" ref="-1" time="11:36:49" date="15/12/2007" oldid="120" color="">well....first of all a forum provides a way for people to talk about certain subjects of interest</Utterance>
                <Utterance genid="198" ref="-1" time="11:38:07" date="15/12/2007" oldid="121" color="">the strong points of this technology is that it offers a good organisation of the content, very good security and a good way for people to interact</Utterance>
                <Utterance genid="199" ref="-1" time="11:38:44" date="15/12/2007" oldid="122" color="">content is arranged in topics; certain topics can be grouped together</Utterance>
                <Utterance genid="200" ref="-1" time="11:39:18" date="15/12/2007" oldid="123" color="">and depending on the security allowences someone can add replies to a certain topic</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="201">
                <Utterance genid="202" ref="199" time="11:39:18" date="15/12/2007" oldid="124" color="">and who does that?</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="203">
                <Utterance genid="204" ref="202" time="11:39:56" date="15/12/2007" oldid="125" color="">well....forums provide god security because users need to login in order to add content</Utterance>
                <Utterance genid="205" ref="-1" time="11:40:34" date="15/12/2007" oldid="126" color="">there are certain users - moderators or administrators who have control over the content and the organisation of the content</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="206">
                <Utterance genid="207" ref="204" time="11:40:36" date="15/12/2007" oldid="127" color="">Don't blogs and wikis require login also?</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="208">
                <Utterance genid="209" ref="-1" time="11:41:45" date="15/12/2007" oldid="128" color="">well...maybe...but since content can be very well separated into certain groups in the case of a forum</Utterance>
                <Utterance genid="210" ref="-1" time="11:42:02" date="15/12/2007" oldid="129" color="">I feel there is much more content and user control</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="211">
                <Utterance genid="212" ref="209" time="11:42:46" date="15/12/2007" oldid="130" color="">But blogs also allow the content to be grouped... and wikis have categories...</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="214">
                <Utterance genid="215" ref="-1" time="11:43:38" date="15/12/2007" oldid="132" color="">(this time Windows crashed)</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="216">
                <Utterance genid="217" ref="-1" time="11:43:49" date="15/12/2007" oldid="133" color="">welcome back (#user1#)</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="218">
                <Utterance genid="219" ref="-1" time="11:43:57" date="15/12/2007" oldid="134" color="">welcome (#user1#)</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="220">
                <Utterance genid="221" ref="-1" time="11:44:01" date="15/12/2007" oldid="135" color="">:)</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="222">
                <Utterance genid="223" ref="212" time="11:45:08" date="15/12/2007" oldid="136" color="">to answer (#user4#)'s statement: the level of organisation and user grup control is much stronger in the case of forums</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="224">
                <Utterance genid="225" ref="-1" time="11:45:43" date="15/12/2007" oldid="137" color="">what happens when two different users open two discussions about the same topic? the info is not organised anymore, is it?</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="226">
                <Utterance genid="227" ref="225" time="11:46:46" date="15/12/2007" oldid="138" color="">someone with moderator rights perfomrs a "merge"</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="228">
                <Utterance genid="229" ref="-1" time="11:46:56" date="15/12/2007" oldid="139" color="">how about spam?</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="230">
                <Utterance genid="231" ref="227" time="11:47:25" date="15/12/2007" oldid="140" color="">yes...as I have said moderators are responsible for the arangement of the discusions</Utterance>
                <Utterance genid="232" ref="229" time="11:47:51" date="15/12/2007" oldid="141" color="">and about spam: users who spam or add inapropriate content can be banned</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="233">
                <Utterance genid="234" ref="231" time="11:48:06" date="15/12/2007" oldid="142" color="">sothat means they have to stay an read all that is written....</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="235">
                <Utterance genid="236" ref="-1" time="11:48:10" date="15/12/2007" oldid="143" color="">since moderators are the only ones that can edit content, what happens when none is online?</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="237">
                <Utterance genid="238" ref="236" time="11:48:33" date="15/12/2007" oldid="144" color="">moderatos are not the only ones who can edit content</Utterance>
                <Utterance genid="239" ref="-1" time="11:48:35" date="15/12/2007" oldid="145" color=""/>
                <Utterance genid="240" ref="-1" time="11:48:53" date="15/12/2007" oldid="146" color="">they are the ones responsible for the organisation of the forum</Utterance>
                <Utterance genid="241" ref="-1" time="11:49:15" date="15/12/2007" oldid="147" color="">some users may have permisions to edit/move topics in the forums</Utterance>
                <Utterance genid="242" ref="-1" time="11:49:40" date="15/12/2007" oldid="148" color="">but that all depends on the rights given to the user or the user group by the moderators</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="243">
                <Utterance genid="244" ref="-1" time="11:50:22" date="15/12/2007" oldid="149" color="">I see</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="245">
                <Utterance genid="246" ref="240" time="11:50:50" date="15/12/2007" oldid="150" color="">so...if I write something...a question...when do I get response?</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="247">
                <Utterance genid="248" ref="246" time="11:51:21" date="15/12/2007" oldid="151" color="">well...that depends on when someone (user) reads the forum and posts a message</Utterance>
                <Utterance genid="249" ref="-1" time="11:51:23" date="15/12/2007" oldid="152" color=""/>
            </Turn>
            <Turn nickname="(#user0#)" genid="250">
                <Utterance genid="251" ref="-1" time="11:51:31" date="15/12/2007" oldid="153" color="">if I need to find out something really quick...can I use a forum?</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="252">
                <Utterance genid="253" ref="248" time="11:51:55" date="15/12/2007" oldid="154" color="">the larger the community the quicker you get a response</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="254">
                <Utterance genid="255" ref="246" time="11:52:02" date="15/12/2007" oldid="155" color="">on paid forums professionals usually answer relatively quickly</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="256">
                <Utterance genid="257" ref="-1" time="11:52:17" date="15/12/2007" oldid="156" color="">yes you can...and if you are in a real hurry you can send a private message to a user that might have the answer and is online</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="258">
                <Utterance genid="259" ref="246" time="11:52:24" date="15/12/2007" oldid="157" color="">on public ones... depends on the traffic rates of the forum</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="260">
                <Utterance genid="261" ref="-1" time="11:52:38" date="15/12/2007" oldid="158" color="">ah! so you can see who's online?</Utterance>
                <Utterance genid="262" ref="-1" time="11:53:09" date="15/12/2007" oldid="159" color="">that's great, you can't see that if you're using a wiki or a blog</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="263">
                <Utterance genid="264" ref="261" time="11:53:11" date="15/12/2007" oldid="160" color="">yes ... forums offer the possibility to see who's online...if yu have the "clearance"</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="265">
                <Utterance genid="266" ref="257" time="11:53:47" date="15/12/2007" oldid="161" color="">Even though there is some direct interaction between users on forums, for realtime interaction users need to use a chat system</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="267">
                <Utterance genid="268" ref="-1" time="11:54:42" date="15/12/2007" oldid="162" color="">hmm...interesting...tell us more about the chat system</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="269">
                <Utterance genid="270" ref="-1" time="11:55:08" date="15/12/2007" oldid="163" color="">While the blogs share creativity, the wikis structure content, and the forums expose interaction</Utterance>
                <Utterance genid="271" ref="270" time="11:55:31" date="15/12/2007" oldid="164" color="">...our chat system attempts to bring user closer by relaying messages between several of the well known chat networks</Utterance>
                <Utterance genid="272" ref="-1" time="11:55:55" date="15/12/2007" oldid="165" color="">and leveraging streaming - VoIP/Video-over-IP technologies</Utterance>
                <Utterance genid="273" ref="-1" time="11:57:27" date="15/12/2007" oldid="166" color="">integrating web-chat clients (browser based) and platform IM clients allows us to increase the user base</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="274">
                <Utterance genid="275" ref="271" time="11:57:47" date="15/12/2007" oldid="167" color="">the user base, not the knowledge base</Utterance>
                <Utterance genid="276" ref="-1" time="11:57:58" date="15/12/2007" oldid="168" color="">as info is not stored right? you can't look for questions that have already been answered</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="277">
                <Utterance genid="278" ref="276" time="11:58:45" date="15/12/2007" oldid="169" color="">chat sessions information may be stored, locally or centrally, depending on privacy agreements/protocols</Utterance>
                <Utterance genid="279" ref="-1" time="11:59:23" date="15/12/2007" oldid="170" color="">chat sessions structured as lectures and VoIP transmissions as podcasts are an excellent source of knowledge</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="280">
                <Utterance genid="281" ref="271" time="12:00:43" date="16/12/2007" oldid="171" color="">so.....chat systems are a very dynamic was of user interaction?</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="282">
                <Utterance genid="283" ref="281" time="12:01:30" date="16/12/2007" oldid="172" color="">generally yes, they offer great dynamism because the focus is on real time interaction - which is why they're excellent for e-learning purposes</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="284">
                <Utterance genid="285" ref="283" time="12:02:01" date="16/12/2007" oldid="173" color="">ok...so we have quality....but what about quantity?</Utterance>
                <Utterance genid="286" ref="-1" time="12:02:30" date="16/12/2007" oldid="174" color="">a chat doesn't really seem to hold a great quantity of information...</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="287">
                <Utterance genid="288" ref="286" time="12:04:06" date="16/12/2007" oldid="175" color="">that may not always be true... a chat session may hold relevant information if it's structured as a lecture, or can be mined for FAQ/knowledge bases</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="289">
                <Utterance genid="290" ref="-1" time="12:04:19" date="16/12/2007" oldid="176" color="">I see</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="291">
                <Utterance genid="292" ref="-1" time="12:04:51" date="16/12/2007" oldid="177" color="">one can gather information not only on the topic discussed, but also on key points of interest of the people asking the questions</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="293">
                <Utterance genid="294" ref="-1" time="12:06:09" date="16/12/2007" oldid="178" color="">interesting.....to tell you the truth our forum would greately benefit from the dynamic and realtime properties of your chat</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="295">
                <Utterance genid="296" ref="-1" time="12:06:33" date="16/12/2007" oldid="179" color="">however ...to interract on a chat room everybody has to be online....</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="297">
                <Utterance genid="298" ref="-1" time="12:06:56" date="16/12/2007" oldid="180" color="">online forum users would benefit from this faster and easier way of interaction</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="299">
                <Utterance genid="300" ref="-1" time="12:07:26" date="16/12/2007" oldid="181" color="">a hybrid between a forum and a chat room, with offline capabilities AND good, responsive client code, would give the best of both worlds</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="301">
                <Utterance genid="302" ref="-1" time="12:07:52" date="16/12/2007" oldid="182" color="">I think this is one of the main disadvantages....like the other 3 solutions presentted before...nothing is perfect</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="303">
                <Utterance genid="304" ref="279" time="12:08:17" date="16/12/2007" oldid="183" color="">how about the possibility of editing existing content to eliminate subjective data?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="305">
                <Utterance genid="306" ref="-1" time="12:08:31" date="16/12/2007" oldid="184" color="">or about the creative side...</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="307">
                <Utterance genid="308" ref="-1" time="12:08:31" date="16/12/2007" oldid="185" color="">yes....so for the case of offline people.....what about blogs and wikis?</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="309">
                <Utterance genid="310" ref="-1" time="12:08:47" date="16/12/2007" oldid="186" color="">we can blend all this 4 tehnologies</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="311">
                <Utterance genid="312" ref="-1" time="12:08:58" date="16/12/2007" oldid="187" color="">I think wikis could store information which is the result of collaboration on forums/chats</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="313">
                <Utterance genid="314" ref="-1" time="12:09:12" date="16/12/2007" oldid="188" color="">relevant information</Utterance>
                <Utterance genid="315" ref="314" time="12:09:37" date="16/12/2007" oldid="189" color="">*the relevant information from forum posts and chat conversations</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="316">
                <Utterance genid="317" ref="315" time="12:10:44" date="16/12/2007" oldid="190" color="">true, some sort of filter or data mining strategy is necessary... not all information on a chat session/forum thread is relevant...</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="318">
                <Utterance genid="319" ref="-1" time="12:10:56" date="16/12/2007" oldid="191" color="">indeed...while forums and chats lack good information storage capabilities....a wiki can be used as a knowledge base</Utterance>
                <Utterance genid="320" ref="-1" time="12:11:40" date="16/12/2007" oldid="192" color="">and also blogs for comments, oppinions or images regarding a certain subject</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="321">
                <Utterance genid="322" ref="-1" time="12:11:45" date="16/12/2007" oldid="193" color="">then allow users to post comments in case there are some errors in the data provided</Utterance>
                <Utterance genid="323" ref="320" time="12:11:57" date="16/12/2007" oldid="194" color="">right</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="324">
                <Utterance genid="325" ref="320" time="12:13:05" date="16/12/2007" oldid="195" color="">I also agree.</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="326">
                <Utterance genid="327" ref="-1" time="12:13:47" date="16/12/2007" oldid="196" color="">interesting....so by merging all 4 technologies...we would get good storage, organisation, security, dynamic interactivity and opportunity to be creative...all in one</Utterance>
                <Utterance genid="328" ref="-1" time="12:14:23" date="16/12/2007" oldid="197" color="">this could be the start of a beautiful friendship :)</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="329">
                <Utterance genid="330" ref="-1" time="12:14:37" date="16/12/2007" oldid="198" color="">it would be a data exchange and collaboration heaven</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="331">
                <Utterance genid="332" ref="-1" time="12:15:29" date="16/12/2007" oldid="199" color="">of course...we'll use advantages from all 4 tehnologies</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="333">
                <Utterance genid="334" ref="-1" time="12:15:41" date="16/12/2007" oldid="200" color="">and mitigate disadvantages, of course</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="335">
                <Utterance genid="336" ref="-1" time="12:15:52" date="16/12/2007" oldid="201" color="">of course</Utterance>
                <Utterance genid="337" ref="-1" time="12:16:32" date="16/12/2007" oldid="202" color="">now...there will be technicall issues to resolve of course....but our programers will have to "bump heads" on them</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="338">
                <Utterance genid="339" ref="-1" time="12:19:10" date="16/12/2007" oldid="203" color="">I agree, let's do it</Utterance>
                <Utterance genid="340" ref="-1" time="12:19:26" date="16/12/2007" oldid="204" color="">I'll have my developers on it first thing in the morning</Utterance>
                <Utterance genid="341" ref="-1" time="12:19:33" date="16/12/2007" oldid="205" color="">but now it's getting late</Utterance>
                <Utterance genid="342" ref="-1" time="12:19:43" date="16/12/2007" oldid="206" color="">great brainstorming guys, have nice evening</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="343">
                <Utterance genid="344" ref="339" time="12:19:55" date="16/12/2007" oldid="207" color="">I'm glad we agree...</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="345">
                <Utterance genid="346" ref="-1" time="12:20:02" date="16/12/2007" oldid="208" color="">ok, great. all our developers will get together to figure out how to make this work</Utterance>
                <Utterance genid="347" ref="-1" time="12:20:24" date="16/12/2007" oldid="209" color="">so for now....thank you for being here and for the great insight</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="348">
                <Utterance genid="349" ref="-1" time="12:20:47" date="16/12/2007" oldid="210" color="">thank you all</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="350">
                <Utterance genid="351" ref="-1" time="12:21:10" date="16/12/2007" oldid="211" color="">have a great evening and hope to hear from you all soon</Utterance>
            </Turn>
            <Turn nickname="(#user2#)" genid="352">
                <Utterance genid="353" ref="-1" time="12:21:35" date="16/12/2007" oldid="212" color="">bye bye</Utterance>
            </Turn>
            <Turn nickname="(#user3#)" genid="354">
                <Utterance genid="355" ref="-1" time="12:21:41" date="16/12/2007" oldid="213" color="">bye</Utterance>
            </Turn>
            <Turn nickname="(#user0#)" genid="356">
                <Utterance genid="357" ref="-1" time="12:21:47" date="16/12/2007" oldid="214" color="">bye all!</Utterance>
                <Utterance genid="358" ref="-1" time="12:21:54" date="16/12/2007" oldid="215" color="">keep in touch!</Utterance>
            </Turn>
            <Turn nickname="(#user4#)" genid="360">
                <Utterance genid="361" ref="-1" time="12:22:10" date="16/12/2007" oldid="217" color="">bye all</Utterance>
            </Turn>
        </Body>
    </Dialog>
