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<html style="font-size:62.5%"><head><title>Claims &amp; payment</title></head><body class="css-147tlg4 css-ley76l"><div class="css-1rcec1n" id="page-header"><div id="global-alert-container-catastrophic"></div><div><div class="header-top css-w8krcv css-p9ecn4"><div class="css-lcsvvg"><div class="css-lt1ani"><div id="zip-selector"></div></div><div class="css-pqkfgk"><div class="css-1js1cj2 css-huylcg"><a class="css-11f8egp css-huylcg">Find a doctor</a><a class="css-11f8egp css-huylcg">Find a dentist</a><a class="css-11f8egp css-huylcg">Contact us</a></div><div class="common-dropdown css-1lsziu8"><div class="sign-in-dropdown css-txst8j"><div class="dropdown show"><div class="dropdown-toggle"><span><i class="fa fa-user-circle" style="align-self:center"></i><span class="sign-in">Sign in</span><span class="dropdown-caret"></span></span></div><div class="dropdown-menu dropdown-content dropdown-menu-right"><div class="links"><a>Individuals &amp; Families</a><a>Medicare</a><a>For Employers</a><a>For Producers</a><a>For Providers</a></div><hr class="menu-item-separator"/><div class="no-account">Don't have a member account yet? 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Learn more about global periods, modifiers, virtual care, unlisted codes and NCCI bypass modifiers.</p></div></div><div class="simple-bucket__ctas"><a class="css-2m6ayp button__link" style="padding:0px"><span class="href-button-text">View the toolkit</span></a></div><div class="simple-bucket__text2"><div></div></div></div></div></div></div></div></div></div></div></div><div><div style="margin-bottom:16px"><div class="css-jtfcs9"><div class="css-i45ju4"><div><div class="css-iu4i1n"><div class="css-m703cx"><div class="css-3avljf"><img class="css-9qufm9" id="image-block-img-uD4HGtas" src="https://beonbrand.getbynder.com/m/42b66a8f327f841b/original/Medicare-Basics-Icon-2.svg"/><div class="bucket--content-container"><div><div><a style="text-decoration:none;position:relative;top:-160px;left:0"></a><h2 style="position:relative">Claims submission</h2></div><p>Learn more about billing and how to submit claims to us for payment, including claims for BlueCross and BlueShield Federal Employee Program® (BCBS FEP®) members.</p><p><a>Learn about submitting claims</a></p></div></div></div></div><div class="css-m703cx"><div class="css-3avljf"><img class="css-9qufm9" id="image-block-img-o5g-Xr19" src="https://beonbrand.getbynder.com/m/23bd040e9905abb7/original/reg_money_circle.svg"/><div class="bucket--content-container"><div><div><a style="text-decoration:none;position:relative;top:-160px;left:0"></a><h2 style="position:relative">Receiving payment</h2></div><p>We know it is essential for you to receive payment promptly. Learn more about our payment and dispute (appeals) processes.</p><p><a>View payment and appeals processes</a></p></div></div></div></div></div></div></div></div></div></div><div><div style="margin-bottom:16px"><div class="css-jtfcs9"><div class="css-1v7dlve"><h3>Resources</h3><div><div class="css-iu4i1n"><div class="css-8atu04"><div class="css-3gzvbs"><div class="bucket--content-container"><div><div><a style="text-decoration:none;position:relative;top:-160px;left:0"></a><h3 style="position:relative">Identify members</h3></div><p>Quickly identify members and the type of coverage they have.</p><p><a>Learn more</a></p></div></div></div></div><div class="css-8atu04"><div class="css-3gzvbs"><div class="bucket--content-container"><div><div><a style="text-decoration:none;position:relative;top:-160px;left:0"></a><h3 style="position:relative">Electronic transactions</h3></div><p>Learn about electronic funds transfer, remittance advice and claim attachments.</p><p><a>Get started</a> </p></div></div></div></div><div class="css-8atu04"><div class="css-3gzvbs"><div class="bucket--content-container"><div><div><a style="text-decoration:none;position:relative;top:-160px;left:0"></a><h3 style="position:relative">BlueCard® Program</h3></div><p>Identify BlueCard members, verify eligibility and submit claims for out-of-area patients.</p><p><a>Explore now</a></p></div></div></div></div></div></div></div></div></div></div><div></div><div></div><div></div><div></div><div></div></div></div></div></div></div></main><div id="survey-modal"></div><div class="css-7b5ejd"><div><div></div><div></div><div></div></div></div><div class="css-7b5ejd"><div><div></div></div></div><div class="css-7b5ejd"><div><div></div></div></div><div class="css-7b5ejd"><div><div></div></div></div><div class="css-7b5ejd"><div><div></div></div></div><div class="css-7b5ejd"><div><div></div></div></div><div class="css-7b5ejd"><div><div></div><div></div></div></div><div class="css-7b5ejd"><div><div></div></div></div><div class="css-7b5ejd"><div><div></div><div></div><div></div><div></div><div></div><div></div></div></div><div class="css-7b5ejd"><div><div><div style="margin-bottom:16px"><div></div></div></div></div></div><div id="global-alerts-offset"></div><footer class="css-ghdst3"><div class="css-18777nm" id="footer-nav-container"><div id="footer-nav-link-content"><div class="css-7b5ejd"><div><div><div style="margin-bottom:16px"><div></div></div></div><div></div><div><div style="margin-bottom:16px"><div></div></div></div><div><div style="margin-bottom:16px"><div></div></div></div><div><div style="margin-bottom:16px"><div class="css-jtfcs9"><div></div></div></div></div></div></div></div><div class="modal fade in" id="medicare-navigate"><div class="modal-dialog modal-sm css-5qm1i3"><div class="modal-content" style="border-radius:0px;overflow-y:auto;padding:20px"><div class="modal-header" style="border-bottom:none;padding:0"><button class="close"><span>x</span></button><div class="modal-title css-ib7b39">Attention!</div></div><div class="modal-body css-jczm1s">You are about to leave our Medicare website.</div><div class="modal-footer" style="border-top:none;text-align:right"><div><a class="btn css-j4iazp" id="medicare-proceed-btn">Proceed</a><button class="css-vs8pqw css-o0aoh8" id="modal-warning-cancel">Cancel</button></div></div></div></div></div></div><div class="css-es8148"><p>© 2023 Regence health plans are Independent Licensees of the Blue Cross and Blue Shield Association serving members in Idaho, Oregon, Utah and select counties of Washington.</p></div></footer><style>* {
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    font-weight: 400 !important;
    padding-top: 22px
    }
.css-jczm1s {
    height: 25%;
    overflow: auto;
    width: 100%;
    margin: 0 0 10px;
    padding: 15px 0;
    color: #414042
    }
.css-vs8pqw {
    border-style: solid;
    line-height: 1.428571;
    min-width: 10rem;
    text-align: center;
    vertical-align: middle;
    white-space: nowrap;
    font-size: 1.6rem;
    transition: all 0.65s;
    font-weight: 600;
    cursor: pointer;
    background-image: none;
    border-width: 1px;
    padding: 1rem 3rem;
    text-decoration: none;
    display: inline-block;
    border-radius: 0;
    touch-action: manipulation;
    margin-bottom: 0;
    user-select: none;
    font-family: freight-text-pro
    }
.css-o0aoh8 {
    border-style: solid;
    line-height: 1.428571;
    min-width: 10rem;
    text-align: center;
    vertical-align: middle;
    white-space: nowrap;
    font-size: 1.6rem;
    transition: all 0.65s;
    font-weight: 600;
    cursor: pointer;
    background-image: none;
    border-width: 1px;
    padding: 1rem 3rem;
    text-decoration: none;
    display: inline-block;
    border-radius: 0;
    touch-action: manipulation;
    margin-bottom: 0;
    user-select: none;
    font-family: freight-text-pro;
    color: #0074B3;
    background-color: transparent;
    border-color: transparent
    }
.css-j4iazp {
    border-style: solid;
    line-height: 1.428571;
    min-width: 10rem;
    text-align: center;
    vertical-align: middle;
    white-space: nowrap;
    font-size: 1.6rem;
    transition: all 0.65s;
    font-weight: 600;
    cursor: pointer;
    background-image: none;
    border-width: 1px;
    padding: 1rem 3rem;
    text-decoration: none;
    display: inline-block;
    border-radius: 0;
    touch-action: manipulation;
    margin-bottom: 0;
    user-select: none;
    font-family: freight-text-pro;
    border-color: #0074B3;
    background-color: #0074B3;
    color: white !important
    }
.css-1gop3v5 {
    overflow: hidden;
    padding-top: 0
    }
.css-1gop3v5 .wrapper-closed {
    top: 0;
    width: 100%;
    z-index: 10000 !important;
    overflow-x: hidden;
    display: none;
    position: fixed;
    overflow-y: auto;
    pointer-events: none;
    height: 100%;
    left: 0
    }
.css-1gop3v5 .modal-container {
    margin: auto;
    height: 100%
    }
.css-1gop3v5 .child {
    transform: translate(-50%, -50%);
    top: 50%;
    background-color: white;
    max-width: 346px;
    padding-right: 20px;
    z-index: 10000 !important;
    padding-top: 16px;
    padding-left: 20px;
    display: block;
    position: relative;
    padding-bottom: 32px;
    left: 50%
    }
.css-7b5ejd {
    font-size: 16px;
    font-family: "Proxima-Nova", Arial, sans-serif;
    font-weight: 400;
    color: #484849;
    line-height: 1.5
    }
.css-7b5ejd a {
    color: #00598B;
    background-color: transparent;
    text-decoration: underline
    }
.css-7b5ejd p {
    margin-block-start: 1em;
    margin-block-end: 1em;
    color: #484849
    }
.css-7b5ejd h1 {
    font-size: 44px;
    line-height: 1.25;
    font-weight: 200;
    background-color: transparent;
    color: #00598B;
    font-family: freight-text-pro;
    font-weight: 900
    }
.css-7b5ejd h2 {
    font-size: 36px;
    line-height: 1.25;
    font-weight: 200;
    background-color: transparent;
    color: #00598B;
    color: #484849;
    font-family: freight-text-pro;
    font-weight: 900
    }
.css-7b5ejd h3 {
    font-size: 28px;
    line-height: 1.25;
    font-weight: 200;
    font-family: freight-text-pro;
    font-weight: 900
    }
.css-d4nuqa {
    margin: 0 auto;
    max-width: 1920px;
    padding: 0
    }
.css-1mzqx09 {
    box-sizing: border-box;
    width: 100%;
    flex-direction: column;
    flex-wrap: wrap
    }
.css-56bsqo {
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    display: flex;
    box-sizing: border-box;
    margin-bottom: 0;
    flex-wrap: wrap;
    flex-basis: 100%
    }
.css-1dg3b7w {
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    display: flex;
    align-items: center;
    justify-content: center;
    background-color: #D2E9E7;
    box-sizing: border-box;
    overflow: hidden;
    width: 100%;
    background-size: cover;
    background-repeat: no-repeat;
    background-position: top center
    }
.css-gilan5 {
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    display: flex;
    box-sizing: border-box;
    padding: 32px;
    width: 100%;
    flex-direction: row;
    justify-content: center;
    text-align: center;
    image-button-theme: tertiary;
    color: #484849;
    font-family: "Proxima-Nova", Arial, sans-serif;
    font-size: 16px;
    line-height: 1.5;
    font-weight: 200
    }
.css-gilan5 a {
    color: #00598B
    }
.css-gilan5 h1 {
    color: #484849 !important
    }
.css-gilan5 p {
    max-width: 660px;
    color: #484849
    }
.css-5ueem7 {
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    display: flex;
    align-items: center;
    justify-content: center;
    background-color: #B2D9F4;
    box-sizing: border-box;
    overflow: hidden;
    width: 100%;
    background-size: cover;
    background-repeat: no-repeat;
    background-position: top center
    }
.css-1ct3s0z {
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    display: flex;
    box-sizing: border-box;
    padding: 32px;
    width: 100%;
    flex-direction: row;
    justify-content: center;
    text-align: center;
    image-button-theme: white;
    color: #484849;
    font-family: "Proxima-Nova", Arial, sans-serif;
    font-size: 16px;
    line-height: 1.5;
    font-weight: 200
    }
.css-1ct3s0z a {
    color: #484849
    }
.css-1ct3s0z h2 {
    color: #484849 !important
    }
.css-1ct3s0z p {
    max-width: 660px;
    color: #484849
    }
.css-2m6ayp {
    display: inline-block;
    height: 44px;
    text-decoration: none;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin: 8px 0;
    pointer-events: auto;
    background-color: white !important;
    color: #0074B3 !important;
    border: none;
    min-width: 76px;
    vertical-align: middle;
    padding: 0 16px;
    font-family: freight-text-pro;
    font-size: 16px;
    line-height: 1.5;
    font-weight: 600
    }
.css-2m6ayp .href-button-text {
    margin: 0;
    padding: 0 16px;
    display: inline-block;
    line-height: 44px;
    text-decoration: none;
    vertical-align: middle;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis
    }
.css-jtfcs9 {
    margin: 0 auto;
    max-width: 1440px;
    padding: 0 24px
    }
.css-i45ju4 {
    padding: 32px;
    font-family: "Proxima-Nova", Arial, sans-serif;
    width: 100%;
    background-color: white;
    image-button-theme: transparent_over_light_image;
    color: #484849
    }
.css-i45ju4 > div {
    max-width: 1440px;
    margin: 0 auto;
    text-align: left
    }
.css-i45ju4 > div p {
    text-align: left;
    font-weignt: 200px
    }
.css-i45ju4 p {
    color: #484849
    }
.css-i45ju4 a {
    color: #00598B
    }
.css-i45ju4 h2 {
    color: #484849
    }
.css-iu4i1n {
    box-sizing: border-box;
    width: 100%;
    flex-direction: row;
    flex-wrap: wrap;
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    display: flex
    }
.css-m703cx {
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    display: flex;
    box-sizing: border-box;
    margin-bottom: 0;
    flex-wrap: wrap;
    flex-basis: 100%;
    flex: 1
    }
.css-3avljf {
    width: 100%;
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    display: flex;
    flex: 1;
    flex-direction: row;
    border-style: solid;
    border-color: transparent;
    border-width: 2px;
    align-items: center;
    justify-content: space-between;
    padding: 16px;
    position: relative;
    cursor: default
    }
.css-3avljf .bucket--content-container {
    text-decoration: none;
    width: 100%;
    flex: 1;
    flex-basis: auto
    }
.css-3avljf > img {
    max-width: 155px;
    width: auto;
    margin: 0 1.25em 0 0
    }
.css-9qufm9 {
    margin: auto;
    align-self: center;
    width: inherit;
    max-width: -webkit-fit-content;
    max-width: -moz-fit-content;
    max-width: fit-content
    }
.css-1v7dlve {
    padding: 32px;
    font-family: "Proxima-Nova", Arial, sans-serif;
    width: 100%;
    background-color: #F3F4F4;
    image-button-theme: transparent_over_light_image;
    color: #484849
    }
.css-1v7dlve > h3 {
    font-weight: 400;
    text-align: center;
    font-size: 34px;
    margin: 26px 0;
    color: #484849
    }
.css-1v7dlve > div {
    max-width: 1440px;
    margin: 0 auto;
    text-align: center
    }
.css-1v7dlve > div p {
    text-align: center;
    font-weignt: 200px
    }
.css-1v7dlve p {
    color: #484849
    }
.css-1v7dlve a {
    color: #00598B
    }
.css-1v7dlve h3 {
    color: #484849
    }
.css-8atu04 {
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    display: flex;
    box-sizing: border-box;
    margin-bottom: 0;
    flex-wrap: wrap;
    flex-basis: 100%;
    flex: 1
    }
.css-3gzvbs {
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    display: flex;
    flex: 1;
    border-style: solid;
    border-color: transparent;
    border-width: 2px;
    position: relative;
    cursor: default;
    padding: 16px
    }
.css-3gzvbs .bucket--content-container {
    flex: 1
    }
.css-3gzvbs .bucket--content-container a {
    z-index: 100;
    position: relative
    }
.css-ghdst3 {
    line-height: 1.5em;
    color: #414042;
    text-align: center;
    font-size: 16px;
    font-weight: lighter;
    background-color: #F3F4F4;
    padding: 0;
    display: block
    }
.css-18777nm {
    padding: 48px 32px 0;
    background-color: #F3F4F4
    }
.css-es8148 {
    padding: 8px 16px 48px 16px;
    background-color: #F3F4F4;
    font-size: 12px;
    color: #414042;
    display: -webkit-box;
    display: -webkit-flex;
    display: -ms-flexbox;
    display: flex;
    flex-direction: column
    }
.css-es8148 p {
    font-weight: normal;
    color: #414042;
    font-size: 12px
    }</style></body></html>