Daily Papers

Indigenous African languages are categorized as under-served in Natural Language Processing. They therefore experience poor digital inclusivity and information access. The processing challenge with such languages has been how to use machine learning and deep learning models without the requisite data. The Kencorpus project intends to bridge this gap by collecting and storing text and speech data that is good enough for data-driven solutions in applications such as machine translation, question answering and transcription in multilingual communities. The Kencorpus dataset is a text and speech corpus for three languages predominantly spoken in Kenya: Swahili, Dholuo and Luhya. Data collection was done by researchers from communities, schools, media, and publishers. The Kencorpus' dataset has a collection of 5,594 items - 4,442 texts (5.6M words) and 1,152 speech files (177hrs). Based on this data, Part of Speech tagging sets for Dholuo and Luhya (50,000 and 93,000 words respectively) were developed. We developed 7,537 Question-Answer pairs for Swahili and created a text translation set of 13,400 sentences from Dholuo and Luhya into Swahili. The datasets are useful for downstream machine learning tasks such as model training and translation. We also developed two proof of concept systems: for Kiswahili speech-to-text and machine learning system for Question Answering task, with results of 18.87% word error rate and 80% Exact Match (EM) respectively. These initial results give great promise to the usability of Kencorpus to the machine learning community. Kencorpus is one of few public domain corpora for these three low resource languages and forms a basis of learning and sharing experiences for similar works especially for low resource languages.

Question answering (QA) systems are now available through numerous commercial applications for a wide variety of domains, serving millions of users that interact with them via speech interfaces. However, current benchmarks in QA research do not account for the errors that speech recognition models might introduce, nor do they consider the language variations (dialects) of the users. To address this gap, we augment an existing QA dataset to construct a multi-dialect, spoken QA benchmark on five languages (Arabic, Bengali, English, Kiswahili, Korean) with more than 68k audio prompts in 24 dialects from 255 speakers. We provide baseline results showcasing the real-world performance of QA systems and analyze the effect of language variety and other sensitive speaker attributes on downstream performance. Last, we study the fairness of the ASR and QA models with respect to the underlying user populations. The dataset, model outputs, and code for reproducing all our experiments are available: https://github.com/ffaisal93/SD-QA.

Multilingual task-oriented dialogue (ToD) facilitates access to services and information for many (communities of) speakers. Nevertheless, the potential of this technology is not fully realised, as current datasets for multilingual ToD - both for modular and end-to-end modelling - suffer from severe limitations. 1) When created from scratch, they are usually small in scale and fail to cover many possible dialogue flows. 2) Translation-based ToD datasets might lack naturalness and cultural specificity in the target language. In this work, to tackle these limitations we propose a novel outline-based annotation process for multilingual ToD datasets, where domain-specific abstract schemata of dialogue are mapped into natural language outlines. These in turn guide the target language annotators in writing a dialogue by providing instructions about each turn's intents and slots. Through this process we annotate a new large-scale dataset for training and evaluation of multilingual and cross-lingual ToD systems. Our Cross-lingual Outline-based Dialogue dataset (termed COD) enables natural language understanding, dialogue state tracking, and end-to-end dialogue modelling and evaluation in 4 diverse languages: Arabic, Indonesian, Russian, and Kiswahili. Qualitative and quantitative analyses of COD versus an equivalent translation-based dataset demonstrate improvements in data quality, unlocked by the outline-based approach. Finally, we benchmark a series of state-of-the-art systems for cross-lingual ToD, setting reference scores for future work and demonstrating that COD prevents over-inflated performance, typically met with prior translation-based ToD datasets.