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Feb 13

Redefining Retrieval Evaluation in the Era of LLMs

Traditional Information Retrieval (IR) metrics, such as nDCG, MAP, and MRR, assume that human users sequentially examine documents with diminishing attention to lower ranks. This assumption breaks down in Retrieval Augmented Generation (RAG) systems, where search results are consumed by Large Language Models (LLMs), which, unlike humans, process all retrieved documents as a whole rather than sequentially. Additionally, traditional IR metrics do not account for related but irrelevant documents that actively degrade generation quality, rather than merely being ignored. Due to these two major misalignments, namely human vs. machine position discount and human relevance vs. machine utility, classical IR metrics do not accurately predict RAG performance. We introduce a utility-based annotation schema that quantifies both the positive contribution of relevant passages and the negative impact of distracting ones. Building on this foundation, we propose UDCG (Utility and Distraction-aware Cumulative Gain), a metric using an LLM-oriented positional discount to directly optimize the correlation with the end-to-end answer accuracy. Experiments on five datasets and six LLMs demonstrate that UDCG improves correlation by up to 36% compared to traditional metrics. Our work provides a critical step toward aligning IR evaluation with LLM consumers and enables more reliable assessment of RAG components

The illusion of a perfect metric: Why evaluating AI's words is harder than it looks

Evaluating Natural Language Generation (NLG) is crucial for the practical adoption of AI, but has been a longstanding research challenge. While human evaluation is considered the de-facto standard, it is expensive and lacks scalability. Practical applications have driven the development of various automatic evaluation metrics (AEM), designed to compare the model output with human-written references, generating a score which approximates human judgment. Over time, AEMs have evolved from simple lexical comparisons, to semantic similarity models and, more recently, to LLM-based evaluators. However, it seems that no single metric has emerged as a definitive solution, resulting in studies using different ones without fully considering the implications. This paper aims to show this by conducting a thorough examination of the methodologies of existing metrics, their documented strengths and limitations, validation methods, and correlations with human judgment. We identify several key challenges: metrics often capture only specific aspects of text quality, their effectiveness varies by task and dataset, validation practices remain unstructured, and correlations with human judgment are inconsistent. Importantly, we find that these challenges persist in the most recent type of metric, LLM-as-a-Judge, as well as in the evaluation of Retrieval Augmented Generation (RAG), an increasingly relevant task in academia and industry. Our findings challenge the quest for the 'perfect metric'. We propose selecting metrics based on task-specific needs and leveraging complementary evaluations and advocate that new metrics should focus on enhanced validation methodologies.

  • 4 authors
·
Aug 19, 2025

Vidi: Large Multimodal Models for Video Understanding and Editing

Humans naturally share information with those they are connected to, and video has become one of the dominant mediums for communication and expression on the Internet. To support the creation of high-quality large-scale video content, a modern pipeline requires a comprehensive understanding of both the raw input materials (e.g., the unedited footage captured by cameras) and the editing components (e.g., visual effects). In video editing scenarios, models must process multiple modalities (e.g., vision, audio, text) with strong background knowledge and handle flexible input lengths (e.g., hour-long raw videos), which poses significant challenges for traditional models. In this report, we introduce Vidi, a family of Large Multimodal Models (LMMs) for a wide range of video understand editing scenarios. The first release focuses on temporal retrieval, i.e., identifying the time ranges within the input videos corresponding to a given text query, which plays a critical role in intelligent editing. The model is capable of processing hour-long videos with strong temporal understanding capability, e.g., retrieve time ranges for certain queries. To support a comprehensive evaluation in real-world scenarios, we also present the VUE-TR benchmark, which introduces five key advancements. 1) Video duration: significantly longer than existing temporal retrival datasets, 2) Audio support: includes audio-based queries, 3) Query format: diverse query lengths/formats, 4) Annotation quality: ground-truth time ranges are manually annotated. 5) Evaluation metric: a refined IoU metric to support evaluation over multiple time ranges. Remarkably, Vidi significantly outperforms leading proprietary models, e.g., GPT-4o and Gemini, on the temporal retrieval task, indicating its superiority in video editing scenarios.

  • 22 authors
·
Apr 22, 2025 2

Session-level Normalization and Click-through Data Enhancement for Session-based Evaluation

Since a user usually has to issue a sequence of queries and examine multiple documents to resolve a complex information need in a search session, researchers have paid much attention to evaluating search systems at the session level rather than the single-query level. Most existing session-level metrics evaluate each query separately and then aggregate the query-level scores using a session-level weighting function. The assumptions behind these metrics are that all queries in the session should be involved, and their orders are fixed. However, if a search system could make the user satisfied with her first few queries, she may not need any subsequent queries. Besides, in most real-world search scenarios, due to a lack of explicit feedback from real users, we can only leverage some implicit feedback, such as users' clicks, as relevance labels for offline evaluation. Such implicit feedback might be different from the real relevance in a search session as some documents may be omitted in the previous query but identified in the later reformulations. To address the above issues, we make two assumptions about session-based evaluation, which explicitly describe an ideal session-search system and how to enhance click-through data in computing session-level evaluation metrics. Based on our assumptions, we design a session-level metric called Normalized U-Measure (NUM). NUM evaluates a session as a whole and utilizes an ideal session to normalize the result of the actual session. Besides, it infers session-level relevance labels based on implicit feedback. Experiments on two public datasets demonstrate the effectiveness of NUM by comparing it with existing session-based metrics in terms of correlation with user satisfaction and intuitiveness. We also conduct ablation studies to explore whether these assumptions hold.

  • 3 authors
·
Jan 22, 2024

A Comprehensive Survey of Evaluation Techniques for Recommendation Systems

The effectiveness of recommendation systems is pivotal to user engagement and satisfaction in online platforms. As these recommendation systems increasingly influence user choices, their evaluation transcends mere technical performance and becomes central to business success. This paper addresses the multifaceted nature of recommendations system evaluation by introducing a comprehensive suite of metrics, each tailored to capture a distinct aspect of system performance. We discuss * Similarity Metrics: to quantify the precision of content-based filtering mechanisms and assess the accuracy of collaborative filtering techniques. * Candidate Generation Metrics: to evaluate how effectively the system identifies a broad yet relevant range of items. * Predictive Metrics: to assess the accuracy of forecasted user preferences. * Ranking Metrics: to evaluate the effectiveness of the order in which recommendations are presented. * Business Metrics: to align the performance of the recommendation system with economic objectives. Our approach emphasizes the contextual application of these metrics and their interdependencies. In this paper, we identify the strengths and limitations of current evaluation practices and highlight the nuanced trade-offs that emerge when optimizing recommendation systems across different metrics. The paper concludes by proposing a framework for selecting and interpreting these metrics to not only improve system performance but also to advance business goals. This work is to aid researchers and practitioners in critically assessing recommendation systems and fosters the development of more nuanced, effective, and economically viable personalization strategies. Our code is available at GitHub - https://github.com/aryan-jadon/Evaluation-Metrics-for-Recommendation-Systems.

  • 2 authors
·
Dec 26, 2023

A Comprehensive Assessment of Dialog Evaluation Metrics

Automatic evaluation metrics are a crucial component of dialog systems research. Standard language evaluation metrics are known to be ineffective for evaluating dialog. As such, recent research has proposed a number of novel, dialog-specific metrics that correlate better with human judgements. Due to the fast pace of research, many of these metrics have been assessed on different datasets and there has as yet been no time for a systematic comparison between them. To this end, this paper provides a comprehensive assessment of recently proposed dialog evaluation metrics on a number of datasets. In this paper, 23 different automatic evaluation metrics are evaluated on 10 different datasets. Furthermore, the metrics are assessed in different settings, to better qualify their respective strengths and weaknesses. Metrics are assessed (1) on both the turn level and the dialog level, (2) for different dialog lengths, (3) for different dialog qualities (e.g., coherence, engaging), (4) for different types of response generation models (i.e., generative, retrieval, simple models and state-of-the-art models), (5) taking into account the similarity of different metrics and (6) exploring combinations of different metrics. This comprehensive assessment offers several takeaways pertaining to dialog evaluation metrics in general. It also suggests how to best assess evaluation metrics and indicates promising directions for future work.

  • 3 authors
·
Jun 7, 2021

TIGERScore: Towards Building Explainable Metric for All Text Generation Tasks

We present TIGERScore, a Trained metric that follows Instruction Guidance to perform Explainable, and Reference-free evaluation over a wide spectrum of text generation tasks. Different from other automatic evaluation methods that only provide arcane scores, TIGERScore is guided by the natural language instruction to provide error analysis to pinpoint the mistakes in the generated text. Our metric is based on LLaMA, trained on our meticulously curated instruction-tuning dataset MetricInstruct which covers 6 text generation tasks and 23 text generation datasets. The dataset consists of 48K quadruple in the form of (instruction, input, system output rightarrow error analysis). We collected the `system outputs' through diverse channels to cover different types of errors. To quantitatively assess our metric, we evaluate its correlation with human ratings on 5 held-in datasets, 2 held-out datasets and show that TIGERScore can achieve the highest overall Spearman's correlation with human ratings across these datasets and outperforms other metrics significantly. As a reference-free metric, its correlation can even surpass the best existing reference-based metrics. To further qualitatively assess the rationale generated by our metric, we conduct human evaluation on the generated explanations and found that the explanations are 70.8\% accurate. Through these experimental results, we believe TIGERScore demonstrates the possibility of building universal explainable metrics to evaluate any text generation task.

  • 6 authors
·
Oct 1, 2023

LaajMeter: A Framework for LaaJ Evaluation

Large Language Models (LLMs) are increasingly used as evaluators in natural language processing tasks, a paradigm known as LLM-as-a-Judge (LaaJ). While effective in general domains, LaaJs pose significant challenges in domain-specific contexts, where annotated data is scarce and expert evaluation is costly. In such cases, meta-evaluation is often performed using metrics that have not been validated for the specific domain in which they are applied. As a result, it becomes difficult to determine which metrics effectively identify LaaJ quality, and further, what threshold indicates sufficient evaluator performance. In this work, we introduce LaaJMeter, a simulation-based framework for controlled meta-evaluation of LaaJs. LaaJMeter enables engineers to generate synthetic data representing virtual models and judges, allowing systematic analysis of evaluation metrics under realistic conditions. This helps practitioners validate and refine LaaJs for specific evaluation tasks: they can test whether their metrics correctly distinguish between better and worse (virtual) LaaJs, and estimate appropriate thresholds for evaluator adequacy. We demonstrate the utility of LaaJMeter in a code translation task involving a legacy programming language, showing how different metrics vary in sensitivity to evaluator quality. Our results highlight the limitations of common metrics and the importance of principled metric selection. LaaJMeter provides a scalable and extensible solution for assessing LaaJs in low-resource settings, contributing to the broader effort to ensure trustworthy and reproducible evaluation in NLP.

  • 5 authors
·
Aug 13, 2025

Can LLMs Be Trusted for Evaluating RAG Systems? A Survey of Methods and Datasets

Retrieval-Augmented Generation (RAG) has advanced significantly in recent years. The complexity of RAG systems, which involve multiple components-such as indexing, retrieval, and generation-along with numerous other parameters, poses substantial challenges for systematic evaluation and quality enhancement. Previous research highlights that evaluating RAG systems is essential for documenting advancements, comparing configurations, and identifying effective approaches for domain-specific applications. This study systematically reviews 63 academic articles to provide a comprehensive overview of state-of-the-art RAG evaluation methodologies, focusing on four key areas: datasets, retrievers, indexing and databases, and the generator component. We observe the feasibility of an automated evaluation approach for each component of a RAG system, leveraging an LLM capable of both generating evaluation datasets and conducting evaluations. In addition, we found that further practical research is essential to provide companies with clear guidance on the do's and don'ts of implementing and evaluating RAG systems. By synthesizing evaluation approaches for key RAG components and emphasizing the creation and adaptation of domain-specific datasets for benchmarking, we contribute to the advancement of systematic evaluation methods and the improvement of evaluation rigor for RAG systems. Furthermore, by examining the interplay between automated approaches leveraging LLMs and human judgment, we contribute to the ongoing discourse on balancing automation and human input, clarifying their respective contributions, limitations, and challenges in achieving robust and reliable evaluations.

  • 3 authors
·
Apr 28, 2025

Trustworthiness in Retrieval-Augmented Generation Systems: A Survey

Retrieval-Augmented Generation (RAG) has quickly grown into a pivotal paradigm in the development of Large Language Models (LLMs). While much of the current research in this field focuses on performance optimization, particularly in terms of accuracy and efficiency, the trustworthiness of RAG systems remains an area still under exploration. From a positive perspective, RAG systems are promising to enhance LLMs by providing them with useful and up-to-date knowledge from vast external databases, thereby mitigating the long-standing problem of hallucination. While from a negative perspective, RAG systems are at the risk of generating undesirable contents if the retrieved information is either inappropriate or poorly utilized. To address these concerns, we propose a unified framework that assesses the trustworthiness of RAG systems across six key dimensions: factuality, robustness, fairness, transparency, accountability, and privacy. Within this framework, we thoroughly review the existing literature on each dimension. Additionally, we create the evaluation benchmark regarding the six dimensions and conduct comprehensive evaluations for a variety of proprietary and open-source models. Finally, we identify the potential challenges for future research based on our investigation results. Through this work, we aim to lay a structured foundation for future investigations and provide practical insights for enhancing the trustworthiness of RAG systems in real-world applications.

  • 10 authors
·
Sep 16, 2024

A Novel Evaluation Framework for Image2Text Generation

Evaluating the quality of automatically generated image descriptions is challenging, requiring metrics that capture various aspects such as grammaticality, coverage, correctness, and truthfulness. While human evaluation offers valuable insights, its cost and time-consuming nature pose limitations. Existing automated metrics like BLEU, ROUGE, METEOR, and CIDEr aim to bridge this gap but often show weak correlations with human judgment. We address this challenge by introducing a novel evaluation framework rooted in a modern large language model (LLM), such as GPT-4 or Gemini, capable of image generation. In our proposed framework, we begin by feeding an input image into a designated image captioning model, chosen for evaluation, to generate a textual description. Using this description, an LLM then creates a new image. By extracting features from both the original and LLM-created images, we measure their similarity using a designated similarity metric. A high similarity score suggests that the image captioning model has accurately generated textual descriptions, while a low similarity score indicates discrepancies, revealing potential shortcomings in the model's performance. Human-annotated reference captions are not required in our proposed evaluation framework, which serves as a valuable tool for evaluating the effectiveness of image captioning models. Its efficacy is confirmed through human evaluation.

  • 6 authors
·
Aug 3, 2024

Unifying Ranking and Generation in Query Auto-Completion via Retrieval-Augmented Generation and Multi-Objective Alignment

Query Auto-Completion (QAC) suggests query completions as users type, helping them articulate intent and reach results more efficiently. Existing approaches face fundamental challenges: traditional retrieve-and-rank pipelines have limited long-tail coverage and require extensive feature engineering, while recent generative methods suffer from hallucination and safety risks. We present a unified framework that reformulates QAC as end-to-end list generation through Retrieval-Augmented Generation (RAG) and multi-objective Direct Preference Optimization (DPO). Our approach combines three key innovations: (1) reformulating QAC as end-to-end list generation with multi-objective optimization; (2) defining and deploying a suite of rule-based, model-based, and LLM-as-judge verifiers for QAC, and using them in a comprehensive methodology that combines RAG, multi-objective DPO, and iterative critique-revision for high-quality synthetic data; (3) a hybrid serving architecture enabling efficient production deployment under strict latency constraints. Evaluation on a large-scale commercial search platform demonstrates substantial improvements: offline metrics show gains across all dimensions, human evaluation yields +0.40 to +0.69 preference scores, and a controlled online experiment achieves 5.44\% reduction in keystrokes and 3.46\% increase in suggestion adoption, validating that unified generation with RAG and multi-objective alignment provides an effective solution for production QAC. This work represents a paradigm shift to end-to-end generation powered by large language models, RAG, and multi-objective alignment, establishing a production-validated framework that can benefit the broader search and recommendation industry.

  • 12 authors
·
Feb 1

LV-Eval: A Balanced Long-Context Benchmark with 5 Length Levels Up to 256K

State-of-the-art large language models (LLMs) are now claiming remarkable supported context lengths of 256k or even more. In contrast, the average context lengths of mainstream benchmarks are insufficient (5k-21k), and they suffer from potential knowledge leakage and inaccurate metrics, resulting in biased evaluation. This paper introduces LV-Eval, a challenging long-context benchmark with five length levels (16k, 32k, 64k, 128k, and 256k) reaching up to 256k words. LV-Eval features two main tasks, single-hop QA and multi-hop QA, comprising 11 bilingual datasets. The design of LV-Eval has incorporated three key techniques, namely confusing facts insertion, keyword and phrase replacement, and keyword-recall-based metric design. The advantages of LV-Eval include controllable evaluation across different context lengths, challenging test instances with confusing facts, mitigated knowledge leakage, and more objective evaluations. We evaluate 10 LLMs on LV-Eval and conduct ablation studies on the techniques used in LV-Eval construction. The results reveal that: (i) Commercial LLMs generally outperform open-source LLMs when evaluated within length levels shorter than their claimed context length. However, their overall performance is surpassed by open-source LLMs with longer context lengths. (ii) Extremely long-context LLMs, such as Yi-6B-200k, exhibit a relatively gentle degradation of performance, but their absolute performances may not necessarily be higher than those of LLMs with shorter context lengths. (iii) LLMs' performances can significantly degrade in the presence of confusing information, especially in the pressure test of "needle in a haystack". (iv) Issues related to knowledge leakage and inaccurate metrics introduce bias in evaluation, and these concerns are alleviated in LV-Eval. All datasets and evaluation codes are released at: https://github.com/infinigence/LVEval.

  • 13 authors
·
Feb 6, 2024

Chainpoll: A high efficacy method for LLM hallucination detection

Large language models (LLMs) have experienced notable advancements in generating coherent and contextually relevant responses. However, hallucinations - incorrect or unfounded claims - are still prevalent, prompting the creation of automated metrics to detect these in LLM outputs. Our contributions include: introducing ChainPoll, an innovative hallucination detection method that excels compared to its counterparts, and unveiling RealHall, a refined collection of benchmark datasets to assess hallucination detection metrics from recent studies. While creating RealHall, we assessed tasks and datasets from previous hallucination detection studies and observed that many are not suitable for the potent LLMs currently in use. Overcoming this, we opted for four datasets challenging for modern LLMs and pertinent to real-world scenarios. Using RealHall, we conducted a comprehensive comparison of ChainPoll with numerous hallucination metrics from recent studies. Our findings indicate that ChainPoll outperforms in all RealHall benchmarks, achieving an overall AUROC of 0.781. This surpasses the next best theoretical method by 11% and exceeds industry standards by over 23%. Additionally, ChainPoll is cost-effective and offers greater transparency than other metrics. We introduce two novel metrics to assess LLM hallucinations: Adherence and Correctness. Adherence is relevant to Retrieval Augmented Generation workflows, evaluating an LLM's analytical capabilities within given documents and contexts. In contrast, Correctness identifies logical and reasoning errors.

  • 2 authors
·
Oct 22, 2023

Limitations of Automatic Relevance Assessments with Large Language Models for Fair and Reliable Retrieval Evaluation

Offline evaluation of search systems depends on test collections. These benchmarks provide the researchers with a corpus of documents, topics and relevance judgements indicating which documents are relevant for each topic. While test collections are an integral part of Information Retrieval (IR) research, their creation involves significant efforts in manual annotation. Large language models (LLMs) are gaining much attention as tools for automatic relevance assessment. Recent research has shown that LLM-based assessments yield high systems ranking correlation with human-made judgements. These correlations are helpful in large-scale experiments but less informative if we want to focus on top-performing systems. Moreover, these correlations ignore whether and how LLM-based judgements impact the statistically significant differences among systems with respect to human assessments. In this work, we look at how LLM-generated judgements preserve ranking differences among top-performing systems and also how they preserve pairwise significance evaluation as human judgements. Our results show that LLM-based judgements are unfair at ranking top-performing systems. Moreover, we observe an exceedingly high rate of false positives regarding statistical differences. Our work represents a step forward in the evaluation of the reliability of using LLMs-based judgements for IR evaluation. We hope this will serve as a basis for other researchers to develop more reliable models for automatic relevance assessment.

  • 3 authors
·
Nov 20, 2024

RAGBench: Explainable Benchmark for Retrieval-Augmented Generation Systems

Retrieval-Augmented Generation (RAG) has become a standard architectural pattern for incorporating domain-specific knowledge into user-facing chat applications powered by Large Language Models (LLMs). RAG systems are characterized by (1) a document retriever that queries a domain-specific corpus for context information relevant to an input query, and (2) an LLM that generates a response based on the provided query and context. However, comprehensive evaluation of RAG systems remains a challenge due to the lack of unified evaluation criteria and annotated datasets. In response, we introduce RAGBench: the first comprehensive, large-scale RAG benchmark dataset of 100k examples. It covers five unique industry-specific domains and various RAG task types. RAGBench examples are sourced from industry corpora such as user manuals, making it particularly relevant for industry applications. Further, we formalize the TRACe evaluation framework: a set of explainable and actionable RAG evaluation metrics applicable across all RAG domains. We release the labeled dataset at https://huggingface.co/datasets/rungalileo/ragbench. RAGBench explainable labels facilitate holistic evaluation of RAG systems, enabling actionable feedback for continuous improvement of production applications. Thorough extensive benchmarking, we find that LLM-based RAG evaluation methods struggle to compete with a finetuned RoBERTa model on the RAG evaluation task. We identify areas where existing approaches fall short and propose the adoption of RAGBench with TRACe towards advancing the state of RAG evaluation systems.

  • 3 authors
·
Jun 25, 2024 1

A Meta-Evaluation of Style and Attribute Transfer Metrics

LLMs make it easy to rewrite text in any style, be it more polite, persuasive, or more positive. We present a large-scale study of evaluation metrics for style and attribute transfer with a focus on content preservation; meaning content not attributed to the style shift is preserved. The de facto evaluation approach uses lexical or semantic similarity metrics often between source sentences and rewrites. While these metrics are not designed to distinguish between style or content differences, empirical meta-evaluation shows a reasonable correlation to human judgment. In fact, recent works find that LLMs prompted as evaluators are only comparable to semantic similarity metrics, even though intuitively, the LLM approach should better fit the task. To investigate this discrepancy, we benchmark 8 metrics for evaluating content preservation on existing datasets and additionally construct a new test set that better aligns with the meta-evaluation aim. Indeed, we then find that the empirical conclusion aligns with the intuition: content preservation metrics for style/attribute transfer must be conditional on the style shift. To support this, we propose a new efficient zero-shot evaluation method using the likelihood of the next token. We hope our meta-evaluation can foster more research on evaluating content preservation metrics, and also to ensure fair evaluation of methods for conducting style transfer.

  • 3 authors
·
Feb 20, 2025

MM-BigBench: Evaluating Multimodal Models on Multimodal Content Comprehension Tasks

The popularity of multimodal large language models (MLLMs) has triggered a recent surge in research efforts dedicated to evaluating these models. Nevertheless, existing evaluation studies of MLLMs primarily focus on the comprehension and reasoning of unimodal (vision) content, neglecting performance evaluations in the domain of multimodal (vision-language) content understanding. Beyond multimodal reasoning, tasks related to multimodal content comprehension necessitate a profound understanding of multimodal contexts, achieved through the multimodal interaction to obtain a final answer. In this paper, we introduce a comprehensive assessment framework called MM-BigBench, which incorporates a diverse range of metrics to offer an extensive evaluation of the performance of various models and instructions across a wide spectrum of diverse multimodal content comprehension tasks. Consequently, our work complements research on the performance of MLLMs in multimodal comprehension tasks, achieving a more comprehensive and holistic evaluation of MLLMs. To begin, we employ the Best Performance metric to ascertain each model's performance upper bound on different datasets. Subsequently, the Mean Relative Gain metric offers an assessment of the overall performance of various models and instructions, while the Stability metric measures their sensitivity. Furthermore, previous research centers on evaluating models independently or solely assessing instructions, neglecting the adaptability between models and instructions. We propose the Adaptability metric to quantify the adaptability between models and instructions. Our paper evaluates a total of 20 language models (14 MLLMs) on 14 multimodal datasets spanning 6 tasks, with 10 instructions for each task, and derives novel insights. Our code will be released at https://github.com/declare-lab/MM-BigBench.

  • 10 authors
·
Oct 13, 2023

Towards Fairness in Personalized Ads Using Impression Variance Aware Reinforcement Learning

Variances in ad impression outcomes across demographic groups are increasingly considered to be potentially indicative of algorithmic bias in personalized ads systems. While there are many definitions of fairness that could be applicable in the context of personalized systems, we present a framework which we call the Variance Reduction System (VRS) for achieving more equitable outcomes in Meta's ads systems. VRS seeks to achieve a distribution of impressions with respect to selected protected class (PC) attributes that more closely aligns the demographics of an ad's eligible audience (a function of advertiser targeting criteria) with the audience who sees that ad, in a privacy-preserving manner. We first define metrics to quantify fairness gaps in terms of ad impression variances with respect to PC attributes including gender and estimated race. We then present the VRS for re-ranking ads in an impression variance-aware manner. We evaluate VRS via extensive simulations over different parameter choices and study the effect of the VRS on the chosen fairness metric. We finally present online A/B testing results from applying VRS to Meta's ads systems, concluding with a discussion of future work. We have deployed the VRS to all users in the US for housing ads, resulting in significant improvement in our fairness metric. VRS is the first large-scale deployed framework for pursuing fairness for multiple PC attributes in online advertising.

  • 12 authors
·
Jun 5, 2023

Eureka: Evaluating and Understanding Large Foundation Models

Rigorous and reproducible evaluation is critical for assessing the state of the art and for guiding scientific advances in Artificial Intelligence. Evaluation is challenging in practice due to several reasons, including benchmark saturation, lack of transparency in methods used for measurement, development challenges in extracting measurements for generative tasks, and, more generally, the extensive number of capabilities required for a well-rounded comparison across models. We make three contributions to alleviate the above challenges. First, we present Eureka, an open-source framework for standardizing evaluations of large foundation models beyond single-score reporting and rankings. Second, we introduce Eureka-Bench as an extensible collection of benchmarks testing capabilities that (i) are still challenging for state-of-the-art models and (ii) represent fundamental but overlooked language and multimodal capabilities. The inherent space for improvement in non-saturated benchmarks enables us to discover meaningful differences between models at a capability level. Third, using Eureka, we conduct an analysis of 12 state-of-the-art models, providing in-depth insights into failure understanding and model comparison, which can be leveraged to plan targeted improvements. In contrast to recent trends in reports and leaderboards showing absolute rankings and claims for one model or another to be the best, our analysis shows that there is no such best model. Different models have different strengths, but there are models that appear more often than others as best performers for some capabilities. Despite the recent improvements, current models still struggle with several fundamental capabilities including detailed image understanding, benefiting from multimodal input when available rather than fully relying on language, factuality and grounding for information retrieval, and over refusals.

  • 9 authors
·
Sep 13, 2024

Quantifying Variance in Evaluation Benchmarks

Evaluation benchmarks are the cornerstone of measuring capabilities of large language models (LLMs), as well as driving progress in said capabilities. Originally designed to make claims about capabilities (or lack thereof) in fully pretrained models, evaluation benchmarks are now also extensively used to decide between various training choices. Despite this widespread usage, we rarely quantify the variance in our evaluation benchmarks, which dictates whether differences in performance are meaningful. Here, we define and measure a range of metrics geared towards measuring variance in evaluation benchmarks, including seed variance across initialisations, and monotonicity during training. By studying a large number of models -- both openly available and pretrained from scratch -- we provide empirical estimates for a variety of variance metrics, with considerations and recommendations for practitioners. We also evaluate the utility and tradeoffs of continuous versus discrete performance measures and explore options for better understanding and reducing this variance. We find that simple changes, such as framing choice tasks (like MMLU) as completion tasks, can often reduce variance for smaller scale (sim7B) models, while more involved methods inspired from human testing literature (such as item analysis and item response theory) struggle to meaningfully reduce variance. Overall, our work provides insights into variance in evaluation benchmarks, suggests LM-specific techniques to reduce variance, and more generally encourages practitioners to carefully factor in variance when comparing models.

  • 8 authors
·
Jun 14, 2024

CompassJudger-1: All-in-one Judge Model Helps Model Evaluation and Evolution

Efficient and accurate evaluation is crucial for the continuous improvement of large language models (LLMs). Among various assessment methods, subjective evaluation has garnered significant attention due to its superior alignment with real-world usage scenarios and human preferences. However, human-based evaluations are costly and lack reproducibility, making precise automated evaluators (judgers) vital in this process. In this report, we introduce CompassJudger-1, the first open-source all-in-one judge LLM. CompassJudger-1 is a general-purpose LLM that demonstrates remarkable versatility. It is capable of: 1. Performing unitary scoring and two-model comparisons as a reward model; 2. Conducting evaluations according to specified formats; 3. Generating critiques; 4. Executing diverse tasks like a general LLM. To assess the evaluation capabilities of different judge models under a unified setting, we have also established JudgerBench, a new benchmark that encompasses various subjective evaluation tasks and covers a wide range of topics. CompassJudger-1 offers a comprehensive solution for various evaluation tasks while maintaining the flexibility to adapt to diverse requirements. Both CompassJudger and JudgerBench are released and available to the research community athttps://github.com/open-compass/CompassJudger. We believe that by open-sourcing these tools, we can foster collaboration and accelerate progress in LLM evaluation methodologies.

  • 6 authors
·
Oct 21, 2024 2

Measuring Language Model Hallucinations Through Distributional Correctness

Common evaluation paradigms for language models focus on scoring single responses through accuracy metrics or proper scoring rules, failing to capture the full richness of a model's belief state. Recent work illustrates that language models hallucinate in-part because they are optimised to be good test-takers under binary scoring schemes that reward any answer over abstention. While this insight naturally leads to penalty-based approaches, they ignore crucial distinctions in how models distribute uncertainty, for example between hedging toward incorrect answers versus hedging toward "I don't know" responses. A novel evaluation metric, the Distributional Correctness Score (DCS), is introduced to solve this problem, i.e., of not considering a model's entire probability distribution over answer choices. DCS naturally distinguishes between harmful overconfidence in wrong answers and uncertainty expressed through abstention, providing scores in an interpretable default range. Through theoretical analysis and illustrative examples, DCS is demonstrated to offer a more nuanced and aligned evaluation paradigm that incentivises models to express genuine uncertainty rather than guessing. Adapting 12 existing evaluation benchmarks to DCS's variants and measuring performance on six language models reveals that for half of the tested benchmarks scores are negative across all tested models, indicating significant tendencies towards hallucination.

  • 1 authors
·
Oct 5, 2025

Revisiting the Gold Standard: Grounding Summarization Evaluation with Robust Human Evaluation

Human evaluation is the foundation upon which the evaluation of both summarization systems and automatic metrics rests. However, existing human evaluation studies for summarization either exhibit a low inter-annotator agreement or have insufficient scale, and an in-depth analysis of human evaluation is lacking. Therefore, we address the shortcomings of existing summarization evaluation along the following axes: (1) We propose a modified summarization salience protocol, Atomic Content Units (ACUs), which is based on fine-grained semantic units and allows for a high inter-annotator agreement. (2) We curate the Robust Summarization Evaluation (RoSE) benchmark, a large human evaluation dataset consisting of 22,000 summary-level annotations over 28 top-performing systems on three datasets. (3) We conduct a comparative study of four human evaluation protocols, underscoring potential confounding factors in evaluation setups. (4) We evaluate 50 automatic metrics and their variants using the collected human annotations across evaluation protocols and demonstrate how our benchmark leads to more statistically stable and significant results. The metrics we benchmarked include recent methods based on large language models (LLMs), GPTScore and G-Eval. Furthermore, our findings have important implications for evaluating LLMs, as we show that LLMs adjusted by human feedback (e.g., GPT-3.5) may overfit unconstrained human evaluation, which is affected by the annotators' prior, input-agnostic preferences, calling for more robust, targeted evaluation methods.

  • 11 authors
·
Dec 15, 2022

Machine Translation Meta Evaluation through Translation Accuracy Challenge Sets

Recent machine translation (MT) metrics calibrate their effectiveness by correlating with human judgement but without any insights about their behaviour across different error types. Challenge sets are used to probe specific dimensions of metric behaviour but there are very few such datasets and they either focus on a limited number of phenomena or a limited number of language pairs. We introduce ACES, a contrastive challenge set spanning 146 language pairs, aimed at discovering whether metrics can identify 68 translation accuracy errors. These phenomena range from simple alterations at the word/character level to more complex errors based on discourse and real-world knowledge. We conduct a large-scale study by benchmarking ACES on 50 metrics submitted to the WMT 2022 and 2023 metrics shared tasks. We benchmark metric performance, assess their incremental performance over successive campaigns, and measure their sensitivity to a range of linguistic phenomena. We also investigate claims that Large Language Models (LLMs) are effective as MT evaluators by evaluating on ACES. Our results demonstrate that different metric families struggle with different phenomena and that LLM-based methods fail to demonstrate reliable performance. Our analyses indicate that most metrics ignore the source sentence, tend to prefer surface-level overlap and end up incorporating properties of base models which are not always beneficial. We expand ACES to include error span annotations, denoted as SPAN-ACES and we use this dataset to evaluate span-based error metrics showing these metrics also need considerable improvement. Finally, we provide a set of recommendations for building better MT metrics, including focusing on error labels instead of scores, ensembling, designing strategies to explicitly focus on the source sentence, focusing on semantic content and choosing the right base model for representations.

  • 8 authors
·
Jan 29, 2024

Towards A Better Metric for Text-to-Video Generation

Generative models have demonstrated remarkable capability in synthesizing high-quality text, images, and videos. For video generation, contemporary text-to-video models exhibit impressive capabilities, crafting visually stunning videos. Nonetheless, evaluating such videos poses significant challenges. Current research predominantly employs automated metrics such as FVD, IS, and CLIP Score. However, these metrics provide an incomplete analysis, particularly in the temporal assessment of video content, thus rendering them unreliable indicators of true video quality. Furthermore, while user studies have the potential to reflect human perception accurately, they are hampered by their time-intensive and laborious nature, with outcomes that are often tainted by subjective bias. In this paper, we investigate the limitations inherent in existing metrics and introduce a novel evaluation pipeline, the Text-to-Video Score (T2VScore). This metric integrates two pivotal criteria: (1) Text-Video Alignment, which scrutinizes the fidelity of the video in representing the given text description, and (2) Video Quality, which evaluates the video's overall production caliber with a mixture of experts. Moreover, to evaluate the proposed metrics and facilitate future improvements on them, we present the TVGE dataset, collecting human judgements of 2,543 text-to-video generated videos on the two criteria. Experiments on the TVGE dataset demonstrate the superiority of the proposed T2VScore on offering a better metric for text-to-video generation.

  • 14 authors
·
Jan 15, 2024 6

OmniBench-RAG: A Multi-Domain Evaluation Platform for Retrieval-Augmented Generation Tools

While Retrieval Augmented Generation (RAG) is now widely adopted to enhance LLMs, evaluating its true performance benefits in a reproducible and interpretable way remains a major hurdle. Existing methods often fall short: they lack domain coverage, employ coarse metrics that miss sub document precision, and fail to capture computational trade offs. Most critically, they provide no standardized framework for comparing RAG effectiveness across different models and domains. We introduce OmniBench RAG, a novel automated platform for multi domain evaluation of RAG systems. The platform quantifies performance gains across accuracy and efficiency dimensions, spanning nine knowledge fields including culture, geography, and health. We introduce two standardized metrics: Improvements (accuracy gains) and Transformation (efficiency differences between pre RAG and post RAG models), enabling reproducible comparisons across models and tasks. The platform features dynamic test generation, modular evaluation pipelines, and automated knowledge base construction. Our evaluation reveals striking variability in RAG effectiveness, from significant gains in culture to declines in mathematics, highlighting the critical importance of systematic, domain aware assessment. A demonstration video is available at: https://www.youtube.com/watch?v=BZx83QFcTCI. Code and datasets: https://github.com/Garnett-Liang/Omnibench-RAG.

  • 3 authors
·
Jul 25, 2025

PET2Rep: Towards Vision-Language Model-Drived Automated Radiology Report Generation for Positron Emission Tomography

Positron emission tomography (PET) is a cornerstone of modern oncologic and neurologic imaging, distinguished by its unique ability to illuminate dynamic metabolic processes that transcend the anatomical focus of traditional imaging technologies. Radiology reports are essential for clinical decision making, yet their manual creation is labor-intensive and time-consuming. Recent advancements of vision-language models (VLMs) have shown strong potential in medical applications, presenting a promising avenue for automating report generation. However, existing applications of VLMs in the medical domain have predominantly focused on structural imaging modalities, while the unique characteristics of molecular PET imaging have largely been overlooked. To bridge the gap, we introduce PET2Rep, a large-scale comprehensive benchmark for evaluation of general and medical VLMs for radiology report generation for PET images. PET2Rep stands out as the first dedicated dataset for PET report generation with metabolic information, uniquely capturing whole-body image-report pairs that cover dozens of organs to fill the critical gap in existing benchmarks and mirror real-world clinical comprehensiveness. In addition to widely recognized natural language generation metrics, we introduce a series of clinical efficiency metrics to evaluate the quality of radiotracer uptake pattern description in key organs in generated reports. We conduct a head-to-head comparison of 30 cutting-edge general-purpose and medical-specialized VLMs. The results show that the current state-of-the-art VLMs perform poorly on PET report generation task, falling considerably short of fulfilling practical needs. Moreover, we identify several key insufficiency that need to be addressed to advance the development in medical applications.

  • 15 authors
·
Aug 5, 2025

SCORE: A Semantic Evaluation Framework for Generative Document Parsing

Multi-modal generative document parsing systems challenge traditional evaluation: unlike deterministic OCR or layout models, they often produce semantically correct yet structurally divergent outputs. Conventional metrics-CER, WER, IoU, or TEDS-misclassify such diversity as error, penalizing valid interpretations and obscuring system behavior. We introduce SCORE (Structural and COntent Robust Evaluation), an interpretation-agnostic framework that integrates (i) adjusted edit distance for robust content fidelity, (ii) token-level diagnostics to distinguish hallucinations from omissions, (iii) table evaluation with spatial tolerance and semantic alignment, and (iv) hierarchy-aware consistency checks. Together, these dimensions enable evaluation that embraces representational diversity while enforcing semantic rigor. Across 1,114 pages spanning a holistic benchmark and a field dataset, SCORE consistently revealed cross-dataset performance patterns missed by standard metrics. In 2-5% of pages with ambiguous table structures, traditional metrics penalized systems by 12-25% on average, leading to distorted rankings. SCORE corrected these cases, recovering equivalence between alternative but valid interpretations. Moreover, by normalizing generative outputs into a format-agnostic representation, SCORE reproduces traditional scores (e.g., table F1 up to 0.93) without requiring object-detection pipelines, demonstrating that generative parsing alone suffices for comprehensive evaluation. By exposing how interpretive diversity impacts evaluation outcomes and providing multi-dimensional, interpretable diagnostics, SCORE establishes foundational principles for semantically grounded, fair, and practical benchmarking of modern document parsing systems.

  • 6 authors
·
Sep 16, 2025

Are Large Language Models Good at Utility Judgments?

Retrieval-augmented generation (RAG) is considered to be a promising approach to alleviate the hallucination issue of large language models (LLMs), and it has received widespread attention from researchers recently. Due to the limitation in the semantic understanding of retrieval models, the success of RAG heavily lies on the ability of LLMs to identify passages with utility. Recent efforts have explored the ability of LLMs to assess the relevance of passages in retrieval, but there has been limited work on evaluating the utility of passages in supporting question answering. In this work, we conduct a comprehensive study about the capabilities of LLMs in utility evaluation for open-domain QA. Specifically, we introduce a benchmarking procedure and collection of candidate passages with different characteristics, facilitating a series of experiments with five representative LLMs. Our experiments reveal that: (i) well-instructed LLMs can distinguish between relevance and utility, and that LLMs are highly receptive to newly generated counterfactual passages. Moreover, (ii) we scrutinize key factors that affect utility judgments in the instruction design. And finally, (iii) to verify the efficacy of utility judgments in practical retrieval augmentation applications, we delve into LLMs' QA capabilities using the evidence judged with utility and direct dense retrieval results. (iv) We propose a k-sampling, listwise approach to reduce the dependency of LLMs on the sequence of input passages, thereby facilitating subsequent answer generation. We believe that the way we formalize and study the problem along with our findings contributes to a critical assessment of retrieval-augmented LLMs. Our code and benchmark can be found at https://github.com/ict-bigdatalab/utility_judgments.

  • 6 authors
·
Mar 28, 2024

TrustJudge: Inconsistencies of LLM-as-a-Judge and How to Alleviate Them

The adoption of Large Language Models (LLMs) as automated evaluators (LLM-as-a-judge) has revealed critical inconsistencies in current evaluation frameworks. We identify two fundamental types of inconsistencies: (1) Score-Comparison Inconsistency, where lower-rated responses outperform higher-scored ones in pairwise comparisons, and (2) Pairwise Transitivity Inconsistency, manifested through circular preference chains (A>B>C>A) and equivalence contradictions (A=B=C\neq A). We argue that these issues come from information loss in discrete rating systems and ambiguous tie judgments during pairwise evaluation. We propose TrustJudge, a probabilistic framework that addresses these limitations through two key innovations: 1) distribution-sensitive scoring that computes continuous expectations from discrete rating probabilities, preserving information entropy for more precise scoring, and 2) likelihood-aware aggregation that resolves transitivity violations using bidirectional preference probabilities or perplexity. We also formalize the theoretical limitations of current LLM-as-a-judge frameworks and demonstrate how TrustJudge's components overcome them. When evaluated with Llama-3.1-70B-Instruct as judge using our dataset, TrustJudge reduces Score-Comparison inconsistency by 8.43% (from 23.32% to 14.89%) and Pairwise Transitivity inconsistency by 10.82% (from 15.22% to 4.40%), while maintaining higher evaluation accuracy. Our work provides the first systematic analysis of evaluation framework inconsistencies in LLM-as-a-judge paradigms, offering both theoretical insights and practical solutions for reliable automated assessment. The framework demonstrates consistent improvements across various model architectures and scales, enabling more trustworthy LLM evaluation without requiring additional training or human annotations. The codes can be found at https://github.com/TrustJudge/TrustJudge.

  • 14 authors
·
Sep 25, 2025 2

Enhancing Domain-Specific Retrieval-Augmented Generation: Synthetic Data Generation and Evaluation using Reasoning Models

Retrieval-Augmented Generation (RAG) systems face significant performance gaps when applied to technical domains requiring precise information extraction from complex documents. Current evaluation methodologies relying on document-level metrics inadequately capture token-resolution retrieval accuracy that is critical for domain-related documents. We propose a framework combining granular evaluation metrics with synthetic data generation to optimize domain-specific RAG performance. First, we introduce token-aware metrics Precision Omega and Intersection-over-Union (IoU) that quantify context preservation versus information density trade-offs inherent in technical texts. Second, we develop a reasoning model-driven pipeline using instruction-tuned LLMs (DeepSeek-R1, DeepSeek-R1 distilled variants, and Phi-4) to generate context-anchored QA pairs with discontinuous reference spans across three specialized corpora: SEC 10-K filings (finance), biomedical abstracts (PubMed), and APT threat reports (cybersecurity). Our empirical analysis reveals critical insights: smaller chunks (less than 10 tokens) improve precision by 31-42% (IoU = 0.071 vs. baseline 0.053) at recall costs (-18%), while domain-specific embedding strategies yield 22% variance in optimal chunk sizing (5-20 tokens). The DeepSeek-R1-Distill-Qwen-32B model demonstrates superior concept alignment (+14% mean IoU over alternatives), though no configuration universally dominates. Financial texts favor larger chunks for risk factor coverage (Recall = 0.81 at size = 20), whereas cybersecurity content benefits from atomic segmentation, Precision Omega = 0.28 at size = 5. Our code is available on https://github.com/aryan-jadon/Synthetic-Data-Generation-and-Evaluation-using-Reasoning-Model

  • 3 authors
·
Feb 21, 2025

Trustworthy LLMs: a Survey and Guideline for Evaluating Large Language Models' Alignment

Ensuring alignment, which refers to making models behave in accordance with human intentions [1,2], has become a critical task before deploying large language models (LLMs) in real-world applications. For instance, OpenAI devoted six months to iteratively aligning GPT-4 before its release [3]. However, a major challenge faced by practitioners is the lack of clear guidance on evaluating whether LLM outputs align with social norms, values, and regulations. This obstacle hinders systematic iteration and deployment of LLMs. To address this issue, this paper presents a comprehensive survey of key dimensions that are crucial to consider when assessing LLM trustworthiness. The survey covers seven major categories of LLM trustworthiness: reliability, safety, fairness, resistance to misuse, explainability and reasoning, adherence to social norms, and robustness. Each major category is further divided into several sub-categories, resulting in a total of 29 sub-categories. Additionally, a subset of 8 sub-categories is selected for further investigation, where corresponding measurement studies are designed and conducted on several widely-used LLMs. The measurement results indicate that, in general, more aligned models tend to perform better in terms of overall trustworthiness. However, the effectiveness of alignment varies across the different trustworthiness categories considered. This highlights the importance of conducting more fine-grained analyses, testing, and making continuous improvements on LLM alignment. By shedding light on these key dimensions of LLM trustworthiness, this paper aims to provide valuable insights and guidance to practitioners in the field. Understanding and addressing these concerns will be crucial in achieving reliable and ethically sound deployment of LLMs in various applications.

  • 8 authors
·
Aug 10, 2023 2

Comparison of Unsupervised Metrics for Evaluating Judicial Decision Extraction

The rapid advancement of artificial intelligence in legal natural language processing demands scalable methods for evaluating text extraction from judicial decisions. This study evaluates 16 unsupervised metrics, including novel formulations, to assess the quality of extracting seven semantic blocks from 1,000 anonymized Russian judicial decisions, validated against 7,168 expert reviews on a 1--5 Likert scale. These metrics, spanning document-based, semantic, structural, pseudo-ground truth, and legal-specific categories, operate without pre-annotated ground truth. Bootstrapped correlations, Lin's concordance correlation coefficient (CCC), and mean absolute error (MAE) reveal that Term Frequency Coherence (Pearson r = 0.540, Lin CCC = 0.512, MAE = 0.127) and Coverage Ratio/Block Completeness (Pearson r = 0.513, Lin CCC = 0.443, MAE = 0.139) best align with expert ratings, while Legal Term Density (Pearson r = -0.479, Lin CCC = -0.079, MAE = 0.394) show strong negative correlations. The LLM Evaluation Score (mean = 0.849, Pearson r = 0.382, Lin CCC = 0.325, MAE = 0.197) showed moderate alignment, but its performance, using gpt-4.1-mini via g4f, suggests limited specialization for legal textse. These findings highlight that unsupervised metrics, including LLM-based approaches, enable scalable screening but, with moderate correlations and low CCC values, cannot fully replace human judgment in high-stakes legal contexts. This work advances legal NLP by providing annotation-free evaluation tools, with implications for judicial analytics and ethical AI deployment.

  • 5 authors
·
Oct 2, 2025

Enhancing Large Language Models with Domain-specific Retrieval Augment Generation: A Case Study on Long-form Consumer Health Question Answering in Ophthalmology

Despite the potential of Large Language Models (LLMs) in medicine, they may generate responses lacking supporting evidence or based on hallucinated evidence. While Retrieval Augment Generation (RAG) is popular to address this issue, few studies implemented and evaluated RAG in downstream domain-specific applications. We developed a RAG pipeline with 70,000 ophthalmology-specific documents that retrieve relevant documents to augment LLMs during inference time. In a case study on long-form consumer health questions, we systematically evaluated the responses including over 500 references of LLMs with and without RAG on 100 questions with 10 healthcare professionals. The evaluation focuses on factuality of evidence, selection and ranking of evidence, attribution of evidence, and answer accuracy and completeness. LLMs without RAG provided 252 references in total. Of which, 45.3% hallucinated, 34.1% consisted of minor errors, and 20.6% were correct. In contrast, LLMs with RAG significantly improved accuracy (54.5% being correct) and reduced error rates (18.8% with minor hallucinations and 26.7% with errors). 62.5% of the top 10 documents retrieved by RAG were selected as the top references in the LLM response, with an average ranking of 4.9. The use of RAG also improved evidence attribution (increasing from 1.85 to 2.49 on a 5-point scale, P<0.001), albeit with slight decreases in accuracy (from 3.52 to 3.23, P=0.03) and completeness (from 3.47 to 3.27, P=0.17). The results demonstrate that LLMs frequently exhibited hallucinated and erroneous evidence in the responses, raising concerns for downstream applications in the medical domain. RAG substantially reduced the proportion of such evidence but encountered challenges.

  • 22 authors
·
Sep 20, 2024

PerSRV: Personalized Sticker Retrieval with Vision-Language Model

Instant Messaging is a popular means for daily communication, allowing users to send text and stickers. As the saying goes, "a picture is worth a thousand words", so developing an effective sticker retrieval technique is crucial for enhancing user experience. However, existing sticker retrieval methods rely on labeled data to interpret stickers, and general-purpose Vision-Language Models (VLMs) often struggle to capture the unique semantics of stickers. Additionally, relevant-based sticker retrieval methods lack personalization, creating a gap between diverse user expectations and retrieval results. To address these, we propose the Personalized Sticker Retrieval with Vision-Language Model framework, namely PerSRV, structured into offline calculations and online processing modules. The online retrieval part follows the paradigm of relevant recall and personalized ranking, supported by the offline pre-calculation parts, which are sticker semantic understanding, utility evaluation and personalization modules. Firstly, for sticker-level semantic understanding, we supervised fine-tuned LLaVA-1.5-7B to generate human-like sticker semantics, complemented by textual content extracted from figures and historical interaction queries. Secondly, we investigate three crowd-sourcing metrics for sticker utility evaluation. Thirdly, we cluster style centroids based on users' historical interactions to achieve personal preference modeling. Finally, we evaluate our proposed PerSRV method on a public sticker retrieval dataset from WeChat, containing 543,098 candidates and 12,568 interactions. Experimental results show that PerSRV significantly outperforms existing methods in multi-modal sticker retrieval. Additionally, our fine-tuned VLM delivers notable improvements in sticker semantic understandings.

  • 5 authors
·
Oct 29, 2024